Hello there, <br /><br />Thank you for sharing your review. We’re truly sorry to hear that the Crispi Air Fryer didn’t meet your expectations. We understand how disappointing it can be when the design feels overly complicated and doesn’t suit your needs. We genuinely appreciate your honest feedback and will be sure to share it with our team as we continue to improve our products. If you have any questions about the features or functions, please feel free to contact us at 1-800-365-0135. We&#39;re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET.<br /><br />Kind regards, <br />Ninja Kitchen