Hi Daniel,<br /><br />Thank you for your feedback. We’re truly disappointed to hear that both units were returned because the container adapter was missing we understand how frustrating and inconvenient that must be. Please contact Sam’s Club customer support at 1-888-746-7726, available Monday to Sunday from 7 a.m. to 11 p.m. CT, and they’ll assist you with resolving this issue.<br /><br />Kind Regards,<br />Ninja Kitchen

Hello there, Thank you for taking the time to leave a review. We're so sorry to hear that Your Ninja CRISPi broke and cut your daughter's hand as a result. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Hello Barbara,<br /><br />Thank you for sharing your experience with us. We understand how disappointing it must be when a product stops working after only a few uses; this truly isn’t the experience we want for our customers. We’d love for you to give us a call at 1‑800‑365‑0135, where one of our product specialists will be more than happy to assist. We’d appreciate the opportunity to help turn this experience around for you and regain your confidence in our brand. We’re available Monday–Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET.<br /><br />Kind regards,<br />Ninja Kitchen

Hello Lisa, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Crispi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen