We appreciate you taking the time to review the Rubbermaid Brilliance Food Storage Containers. We will make sure that your insights are shared with our Management and Quality teams. We encourage you to reach out to us at any time with your concerns regarding our service or quality. As we continuously grow through feedback like yours, we hope that we will be able to continue serving you with better services in the future. If you see any product defect, or experience any issues while using the products, please let us know immediately so we can address them.

Thank you for sharing your review of our Brilliance Food Storage Containers! We are sorry to hear that your container has become damaged. We'd like to gather further information. You will be contacted shortly by a member of our Rubbermaid Consumer Care Team.

Hi Greg312, thanks so much for sharing your review of the Brilliance containers. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.

Hi, Thank you for reaching out to us and for providing your feedback on our Brilliance® 10-Piece Set, Leak-Proof and Clear Food Storage Containers. We are sorry to hear that the containers did not meet your expectations and that the latch is difficult to open. Your feedback is vital to us and we will share it with our product team. If you have more feedback or require assistance, please reach out to us using the Contact us form on our official website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Rubbermaid Consumer Care.

Thank you for taking the time to share your review. We regret to hear that you had a negative experience with our product. We strive to uphold the quality our consumers have grown to expect and will be sure to forward this feedback to our Product Team. For replacement parts, please contact Rubbermaid Consumer Service by calling 1-888-895-2110 Monday through Friday, 8:00 am to 5:00 pm EST.