Thank you for contacting Rubbermaid® Consumer. We appreciate you reaching out to us. We're sorry to hear about the lid of our Rubbermaid Brilliance container snapped off. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will allow us to discuss this further with you. Please contact us directly or you can email us using the contact form on our website. Have a great day and please stay safe!

Hi Morg, thanks so much for sharing your review of the Brilliance™ Medium Food Storage Containers, Rectangle. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.

Hello, thanks so much for sharing your review of the 16 cup Brilliance Pantry containers. We apologize that you had a negative experience with your product. For assistance, contact our Consumer Care team by phone. Our team is available Monday-Friday 9:00-5:00 EST at 888-895-2110.

Thank you for taking the time to share your review. We understand your disappointment about your Rubbermaid Brilliance Food Storage Containers that broke within 3 years. We apologize for any inconvenience that this may have caused you. For replacement part or if there's anything we can do to assist you, we'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a wonderful day!