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Customer reviews for Serta Perfect Sleeper X Excelled Hybrid Mattress for
Serta Perfect Sleeper X Excelled Hybrid Mattress
4.5 out of 5 stars
stars
64 ratings64 reviews
  1. 5 stars77% (49)
  2. 4 stars14% (9)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star8% (5)
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Showing 41-50 of 64 reviews
Sep 2, 2024
Reviewer name: jessicat392
4 out of 5 stars
4 out of 5 stars review

Firm and supportive

[This review was collected as part of a promotion.] I just received this Serta mattress a little over a week ago. In all honesty it’s a lot firmer than I would normally like, just a personal preference. That being said it is also extremely supportive! If you’re anything like me and my spouse we tend to run hot so the cooling effect is everything. It is also a very tall mattress so I would recommend trying a deep pocket sheet.

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Aug 29, 2024
Reviewer name: stephanies1111
5 out of 5 stars
5 out of 5 stars review

Supportive and luxuriously comfortable

[This review was collected as part of a promotion.] This is the nicest bed I’ve ever had. The plush is very supportive while being comfortable on my hips at night. It’s also a very tall mattress, which feels luxurious. I get hot sleeping at night and it keeps both my husband and I nice and cool and comfortable. I love the mix of memory foam and encapsulated coils to make it very soft while being supportive.

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Sep 12, 2024
Reviewer name: kelsey_quinn
4 out of 5 stars
4 out of 5 stars review

Comfy and firm!

[This review was collected as part of a promotion.] This mattress is quite firmer than I’m used to, however I’ve been enjoying the sleep I’ve been getting since started using it. It’s incredibly supportive in places I didn’t realize my other mattress had been failing me. I will say this mattress is very tall, maybe don’t use a box spring with this particular mattress!!!!

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Feb 23, 2025
Reviewer name: Mattori
1 out of 5 stars
1 out of 5 stars review

Bad quality

I just started sleeping on this mattress and it has a horrible bubble in the middle. This is the cool calming queen mattress. It's a replacement for a different mattress from serta and it only lasted 6 months before the sides started caving in. I will never buy a serta mattress again.

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Sep 26, 2024
Reviewer name: michaeld93
5 out of 5 stars
5 out of 5 stars review

Great comfort and support! The best sleep in years!

[This review was collected as part of a promotion.] To be clear, this mattress is amazing! After several weeks of daily usage, I highly recommend trying out a Serta Hybrid Sleeper! For starters, it’s a thick mattress, and due to the height, I ended up ditching my box spring. The memory foam top makes me feel snug and secure, and helps relieve pressure. It combines inner coils/springs provide added bounce and support. The zoned support can help with body alignment. The memory foam also has cooling technology to help distribute heat while I sleep. Serta offers several different firmness options to help further customize your sleeping experience. I got an extra firm (XF) one because I like to sleep on my back the most. The material feels like a soft bedcover, and the color and design look great. Overall, it feels premium and made well. Just throw on a sheet and cover and you’re ready to go. So far, I’ve never slept better and my back feels fantastic! If you’re looking for a new mattress that provides support and comfort, I highly recommend trying these out!

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Apr 2, 2025
Reviewer name: Mel V
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Firm

Don't have any issues with the bed or service. Customers should know this bed is very firm.

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Feb 1, 2025
Reviewer name: Emankcin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable mattress for me. Firm but not too firm. No more back ache.

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Sep 15, 2025
Reviewer name: Stephen H
5 out of 5 stars
5 out of 5 stars review

Serta perfect Mattress

So comfy and firm love it!

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Nov 16, 2025
Reviewer name: Brian L
1 out of 5 stars
1 out of 5 stars review

Waste of Money

Very uncomfortable, center sagged after 2 weeks, sides are breaking down.

Review from Serta
Helpful?6HEOLJDKEPPX15237564151
Sep 20, 2025
Reviewer name: Richard O
5 out of 5 stars
5 out of 5 stars review

Just Right

Love the mattress the way it doesn't react when I sit or lay on it. Awesome ?

Review from Serta
Helpful?6HEOLJDKEPPX15237564151