We absolutely love our Serta mattress! At first, it felt a bit stiff, but after a few days of breaking it in, it became incredibly comfortable. We made the switch from our previous pillow top options because they kept breaking down too quickly, and we're so pleased with our decision. This mattress provides great support and feels much more durable. Overall, we couldn’t be happier with our purchase!

My first night sleeping on the mattress and it was night and day compared to my old mattress. I did not wake up in pain, specifically, low back pain. The difference after one night of sleep is profound. I pray this continues and does not change after a year. It seems that’s when mattresses sleep quality change.

Have been sleeping on the mattress for about 3 weeks. Me and my partner like different firmnesses. I am a side sleepersnd they are side and back sleeper. We got the medium firm with a pillow top and it comfortable for both of us. JE

When the mattress arrived it was just great, no weird smell and looked exactly like the showroom model. It's very firm which helped my herniated disc. I work hard and I need to recharge at night, not toss and turn. It's perfect for me and I'm glad I chose this one. The design and color are also very attractive to the eye. One of the best features of my purchase was the mattress protector with cooling technology. It's in there! I slept well and could notice the difference in temperature immediately. I highly recommend.

I was unsure about ordering a comforter online that I didn't get to test first. Luckily it worked out providing the support and softness that I wanted.

This mattress is amazing and a life saver. I did expect it to be more plush but it's still very comfortable. I sleep great now!

My 4 star is more for great price for mattress. I've only had 3 nights of sleep with my new mattress and not able to give a true performance review for the comfort of the mattress. What I can give, I have not awaken during the night or next morning with total body soreness.

i bought what was described as a plush mattress and I would not describe it as plush. i would call it medium firm to firm. the mattress is of high quality, imo, just the description does not match firmness of the mattress. i woke up to body aches, being a side sleeper. after giving the mattress a month, i finally added a 2 inch memory foam topper. now, i sleep comfortably.

We replaced a failing mattress with this Serta Hybrid... it nicely firm and supportive, but not overly hard. It sits a little higher up than previous mattresses (maybe due to the matching foundation?) but my tall husband appreciates the extra height.

2 1/2 months in and my husband and I still haven’t adjusted to this mattress. It does not have a cooling effect whatsoever, in fact it holds heat. We both wake up with back pain. Now we’re stuck with it and stuck with poor quality sleep. If you’re looking for a new mattress, don’t buy this one.