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Customer reviews for Serta Perfect Sleeper X Excelled Hybrid Mattress for
Serta Perfect Sleeper X Excelled Hybrid Mattress
4.5 out of 5 stars
stars56 ratings56 reviews
  1. 5 stars77% (43)
  2. 4 stars14% (8)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star7% (4)

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Showing 21-30 of 56 reviews
Dec 17, 2025
Jonatan S
1 out of 5 stars review

Uncomfortable

Very uncomfortable and my back, hips and shoulders hurt.

Review from Serta
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Jun 19, 2025
Lisa H
5 out of 5 stars review

Mattress

Very comfortable for me since I have had 6 back surgeries and 2 neck surgeries. The support of the mattress is great.

Review from Serta
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Sep 15, 2024
maryv118
4 out of 5 stars review

It’s alright

[This review was collected as part of a promotion.] The mattress isn’t bad overall but I have a couple of negatives that I noticed. For one, there was no way to tell what the particular indicators for each mattress meant (not here or online) so I had to choose blindly. It ended up being too firm for me personally. The delivery got rescheduled 3 times, and pushed back almost a month. I can’t imagine how frustrating that would be if I didn’t already have a mattress. It also is not memory foam, so it was delivered in a huge box (not vacuum sealed as I am used to). I think this would be great for someone who likes a firm mattress because I don’t make a dent in it - it doesn’t make for a super comfortable night of sleep for me.

Review from influenster.com
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Sep 29, 2024
ss19ss82
5 out of 5 stars review

Great quality

[This review was collected as part of a promotion.] My new mattress came in a great packaging and is super soft, comfortable and gives me a good night rest. It is super easy to set up and has good support that gives me good rest. I highly recommend it as a great buy.

Review from influenster.com
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Oct 3, 2024
ohdasszee
5 out of 5 stars review

Great mattress definitely buy!

[This review was collected as part of a promotion.] I’ve had the bed about a month now. It’s super comfortable and as someone who suffers from lower back pain it’s great! I didn’t have to use my mattress topper with it. Also the mattress doesn’t feel hot when laying on it. Must buy!

Review from influenster.com
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Sep 17, 2024
nerdysmurf
5 out of 5 stars review

Perfect Soft & Firm Matress!

[This review was collected as part of a promotion.] I was most excited about the cooling feature and I found this bed to be much more breathable than my previous Stearns and Foster mattress. The Serta Perfect Sleeper had the right balance of softness and comfort but provides support for my body. I was afraid that it would be a little too plush but it wasn’t. I would definitely purchase this again. And will definitely recommend this mattress!

Review from influenster.com
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Sep 5, 2024
robertp85
5 out of 5 stars review

Exceptional Mattress Made by Serta

[This review was collected as part of a promotion.] I was excited to receive a Serta Perfect Sleeper Quilted Hybrid Queen Mattress complimentary from Serta and Influenster in exchange for my honest opinion. The mattress arrived with exceptional "White Glove" service—they quickly set everything up and even removed my old mattress. The mattress is not only incredibly comfortable, but it also has a beautiful design. I was especially happy to find that it's cooling, which is perfect for me since I tend to get warm while sleeping. The added quilting provides extra comfort as well. Although the first night wasn't great, I know it takes time to adjust to a new mattress. After about a week, I fell in love with it! I sleep so much better now, and the mattress really conforms to my body. I've also noticed I'm much less sore in the mornings. Since this mattress is a hybrid, it works perfectly with my adjustable base, shifting positions easily without affecting the structure of the bed. I'm so impressed with this mattress that I plan to purchase one for my other bedrooms. It's definitely worth the price for such a high-quality product!

Review from influenster.com
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Oct 2, 2024
gpineda1994
4 out of 5 stars review

Aesthetically Appealing

[This review was collected as part of a promotion.] The first thing I noticed was how aesthetically appealing it is. It is sturdy but still comfortable. It doesn’t sink in how other beds do. I have traded out my other mattress because it perfect for my needs.

Review from influenster.com
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Sep 2, 2024
jessicat392
4 out of 5 stars review

Firm and supportive

[This review was collected as part of a promotion.] I just received this Serta mattress a little over a week ago. In all honesty it’s a lot firmer than I would normally like, just a personal preference. That being said it is also extremely supportive! If you’re anything like me and my spouse we tend to run hot so the cooling effect is everything. It is also a very tall mattress so I would recommend trying a deep pocket sheet.

Review from influenster.com
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Oct 9, 2024
suzieeet
5 out of 5 stars review

Very comfortable!

[This review was collected as part of a promotion.] This mattress is amazing! My husband and I both love it! It’s not too firm and not too soft. My husbands runs hot at night and the mattress keeps him at a comfortable temperature throughout the entire night. I am also pregnant and this mattress keeps me feeling comfortable all night, especially on my hips since I have to sleep on my side. I would highly recommend this mattress to anyone looking to replace their current mattress!

Review from influenster.com
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