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Sams Club
Sams Club
Customer reviews for Member’s Mark Home 4-Tier Steel Shelving with Shelf Liners, 36" W x 14" D x 56.5" H for
Member’s Mark Home 4-Tier Steel Shelving with Shelf Liners, 36" W x 14" D x 56.5" H
4.6 out of 5 stars
stars188 ratings65 reviews
  1. 5 stars81% (153)
  2. 4 stars9% (16)
  3. 3 stars2% (4)
  4. 2 stars4% (7)
  5. 1 star4% (8)

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Showing 51-60 of 65 reviews
Oct 16, 2025
Brad
5 out of 5 stars review

Verified Purchase

Great product

Easy assembly, sturdy.

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Nov 8, 2025
G N
5 out of 5 stars review

Verified Purchase

Good shelf

Good price good product

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Feb 21, 2026
Jason
2 out of 5 stars review

I am not sure if maybe the quality control has fallen off since the positive reviews in 2025, but these might be the worst shelves I have ever put together. The way they are designed made both of the ones I ordered incredibly crooked. When I first started putting them together, I noticed the poles were crooked coming from the bottom shelf, but figured that they would be forced into alignment with more shelves. Adding more shelves just made them more rigidly crooked. I like the idea and theoretical value so I didn't put 1 star, but the quality is terrible.

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Mar 3, 2026
HEATHER
3 out of 5 stars review

Great if you get a good one

This is a good shelf, especially if you need to get Legos off the floor in your son's room. Put a couple side by side, maybe add a few LEDs and it looks good. Only if you happen to get a good one. I purchased two, first one assembled just fine, no issue. The second one, did not assemble well at all. It was crooked and I believe one of casters had an issue, but it wouldn't level well at all. I took a short video to send to their customer service. First, don't bother calling their customer service, they'll put you on hold for 10-15 minutes, only to tell you no agents available and hang up on you. So, I had to email, when emailing, they straight up tell that you messed up and send you a link to a video on how to assemble. Which is the same way you assemble it, so you tell them, they want to ignore that you might actually be capable of assembling, because you bought two and one is just fine. Instead, they want to take a screenshot of how you assembled in a way it wasn't designed for and the top shelf has to be at the top top, not allowed on groove that not all the way at the top. So, after telling them, I tried it their way, they make the claim that you messed up and after a few days of going back and forth, they tell you to deal with Sam's Club anyways. TLDR: Good basic shelf for a kid's room, but conditional that you get one without a defect, if you do have a defect, take it up with Sam's and not manufacturer, because they will just say you didn't assemble it correctly.

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Jan 16, 2026
ANGIE
2 out of 5 stars review

I really expected higher quality but definitely didn't get that. The metal seems flimsy, and the height adjustability is pretty limited. The manual has a contact email for replacement parts, so I was hoping to be able to purchase an additional shelf, and they said they aren't available for this model. I will probably use this for a different purpose than originally intended and find a different unit that has more functionality and stability.

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reply from Member's Mark Team

We're sorry the shelving did not meet your expectations, ANGIE. Please know you can exchange or return it for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Sep 3, 2025
Angelica
5 out of 5 stars review

Verified Purchase

Metal rack

Very happy

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Jan 5, 2026
Katelyn
1 out of 5 stars review

Doesn't work, parts aren't made correctly

The “shelf sleeves” are two parts that are meant to click together, none of them do, they are too small to click into place and just fall off. The whole thing is unusable without these so I'll be returning it. I tried to add photos but it's not allowing me.

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reply from Member's Mark Team

We apologize for this experience, Katelyn, and we hope your return was hassle free.

Aug 11, 2025
Leslie
2 out of 5 stars review

These were very light, and the wheels spun very well. However, it was a real pain to put together. The shelf stoppers would not stay on, and the shelves would not lock into place even after using a rubber mallet. Also, one shelf was warped. I bought 2 of these and they are both going back. I'll stick with another brand I purchased from WalMart that was sturdier and easier to put together.

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reply from Member's Mark Team

We're sorry the shelving did not meet your expectations, Leslie. Please know it can be exchanged or returned for a full refund with the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need any assistance.

Dec 2, 2025
Jason
4 out of 5 stars review

As advertised!

Great shelving, with optional liners! Could benefit from slightly larger casters to ease maneuvering. Maybe come in slightly under the Seville price point.

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Nov 21, 2025
CINDY
1 out of 5 stars review

Tried to put together and sleeves wouldn't stay on bottom shelf. Tried two times, both times fell off. We snapped them around poles as directed. Decided to take back to Sam's Club for refund. Would not recommend it.

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