Thank you for getting in touch about our Olay Moisture Renewal Blend Body Wash. We would like to apologize for your wife's experience. That's not the kind of experience we want any of our consumers to have and we understand how frustrating this may have been for her. Please know that we will be addressing this with our Health and Safety team. Safety is our highest priority and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers can have personal sensitivities and so aren't able to tolerate specific ingredients or formulations. We do recommend she discontinue from using the product if she hasn't already done so. When you have the time, please give us a call at (800) 652-9261 or email us through our Contact Us Page.

Thank you for your review on Olay Ultra Moisture Renewal Blend Body Wash. We are delighted to hear you love the ingredients and the lather. However, we are saddened to hear you found the scent unpleasant. This is not the experience we want you to have. Rest assured we are sharing your comments with the Quality Assurance Team. We want you to know all of our products go through many quality checks to ensure they reach you in perfect condition. A couple reasons this could happen is if the product was stored in extreme temperatures or past its recommended shelf life. Please feel free to call us at (800) 652-9261 or email us through our Contact Us page for further assistance.<br />