Thank you for providing feedback on our Olay Moisture Renewal Blend Body Wash. We're sorry to hear that you weren't satisfied with the pump on the product. We try our hardest to create features we believe all of our consumers will enjoy but we do understand that everyone has their own preferences. Please know that we will be sharing your comments with the appropriate people on our team as all consumer feedback is taken into consideration when making changes. When you have the time, please feel free to give us a call at (800) 652-9261 or email us through our Contact Us Page.