Thank you for getting in touch about our Olay Ultra Moisture Renewal Blend Body Wash. We value your loyalty to our products and so glad to hear that you love the soap. However, it is upsetting to hear that you weren't happy with the new pump design. When we are designing our products, we do extensive research to create features we think you will love. Of course we understand that everyone has preferences and that's why we're glad you reached out. Rest assured that we are reporting this to the appropriate people on our team. Please, give us a call at (800) 652-9261 or email us through our Contact Us Page.

Thank you for reaching out about our Olay Moisture Renewal Blend Body Wash. It's disappointing to hear that you didn't like the product's fragrance. When we design our products, we do extensive research and consumer testing to create features we think you will love. Of course we understand that everyone has preferences and we're so glad you got in touch. Rest assured that we are sharing your comments with the appropriate people on our team. We'd like to hear more from you. When you have the time, please give us a call at (800) 652-9261 or email us through our Contact Us Page so we can assist you further.

Thank you for your feedback on our Olay Ultra Moisture Renewal Blend Body Wash! We're sorry to hear the body wash seems to leave a film. This is not the experience we want you to have and we appreciate your bringing it to our attention. Please be assured we're sharing this report with the rest of our team. Whenever you get time please reach out to us through our Contact Us page or via telephone at 800-652-9261.

Thank you for your feedback on Olay Ultra Moisture Renewal Blend Body Wash. We are very sorry for any confusion and inconvenience. This is not the experience we want you to have and we will pass your comments along to the rest of our team. Please feel free to call us at (800) 652-9261 or email us through our Contact Us page for further assistance.