Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

Thank you for sharing your feedback. We’re sorry to hear that your unit has been burning food and that achieving the right temperature has been difficult. We recommend starting at a lower temperature setting and adjusting gradually, as this can help prevent burning and improve control. This product is backed by a limited warranty, so if you feel your unit isn't operating as it should, our Consumer Service team at 1-800-726-0190 is available to provide guidance or assistance to ensure your unit is performing properly.

Hello- We are so sorry to hear about the trouble you’ve had with your Air fryer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900351040. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team