Thank you for bringing this to our attention—we’re very sorry to hear about your experience. For safe operation, the Air Fryer Toaster Oven with Grill should be used on a dedicated outlet, kept clear of surrounding items, and cleaned regularly to prevent grease buildup, though we understand these precautions do not lessen your concern. Please contact our Consumer Assistance Center immediately at 1‑800‑726‑0190 so we can document this matter and assist further, and reference Ticket #8900633306 when you call. Thank you for your feedback, as it is critical in helping us improve product safety and future models.

Thank you for sharing your experience—we’re sorry to hear the Air Fryer Toaster Oven with Grill stopped working after several months of use, especially since it initially performed well. To help extend performance, we recommend allowing the unit to cool fully between uses and cleaning removable parts regularly to prevent grease buildup, which can impact operation over time. Please contact our Consumer Assistance Center at 1‑800‑726‑0190 so we can review your situation and assist further, and reference Ticket #8900633209. Thank you for your feedback, as it helps us improve durability, ease of cleaning, and future models.

We’re sorry to hear about your experience with the Air Fryer Toaster Oven with Grill and understand how frustrating it is to open the product and find parts missing. Even without a receipt, our Consumer Assistance Center can help determine availability and options for replacement parts like baskets or the grill. Please contact us at 1-800-726-0190 and reference Ticket #8900631805 so we can assist you further. Thank you for sharing your feedback—it helps us improve both our products and future models.