Jason, we understand the importance of a working dryer in your household. Let us help you out. Please refer to the resources for solutions to your concerns with your dryer. Please click the link and hyperlinks and watch the instructional video for tips. Samsung dryer turns on but will not start or spin: https://www.samsung.com/us/support/troubleshoot/TSG10007168/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150764720, to help our team locate your information when you message us. Have a great day. -John

Hi there, We want you to have a better experience than this. Let's help you. We would love to speak to you directly to gather more information about the damaged dryers. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146279232, to help our team pull up your information. Have a great day! ^Chrystel