Jason, we understand the importance of a working dryer in your household. Let us help you out. Please refer to the resources for solutions to your concerns with your dryer. Please click the link and hyperlinks and watch the instructional video for tips. Samsung dryer turns on but will not start or spin: https://www.samsung.com/us/support/troubleshoot/TSG10007168/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150764720, to help our team locate your information when you message us. Have a great day. -John

Hi There, Thanks for reaching out! We understand your situation concerning the dryer making grinding noises. Here are links that will help you address your concern with the noise situation. Samsung dryer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01000979/?gclid=CjwKCAjwyaWZBhBGEiwACslQo5Wu_Oojbu2NazCAQsxj2YmeA-XUxB6Qp4qRy6oWOTWnG_LqN7SasxoCHCwQAvD_BwE What noises your dryer makes and why: https://www.youtube.com/watch?v=86vxZamgYwQ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide them with this number 1144938129 to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Chrystel