[This review was collected as part of a promotion.] For the first year the TV worked great. I had absolutely no issues. However, pretty much as soon as the warranty expired, the TV started acting wonky. It's at the point that it has to be unplugged and plugged back in every few days or else it stops working right. It just stays on a blank screen without bringing up the home screen. Even when you change it from energy saving to hard restart, it still has this issue. I had a different Vizio TV previously this that never had these issues, even after 3 years.
Pros: When it worked right, the aps loaded immediately. The screen stays clear and has a good resolution. I had no issues with internet connect, both hardline and wifi were good. The menu is fairly easy to work with. Everything is setup so that you can easily access whatever you need to in the menu.
Cons: (Besides previously mentioned)
The main cons are the app limitations. First, there is no way to download apps, update them, or clear their cache. You just have to wait for Vizio to add any new apps in a future update for the TV. It took almost a year after HBOMax came out for the app to even be added.
The set up to arrange the apps in the list are also a problem. You can't remove any apps from the app row. You're stuck with ALL of them. When trying to arrange them, the TV has issues with freezing up because there too many items in the list to move them around without the TV struggling with its lack of memory. This means that in order to adjust what apps appear first in the lineup, you end up spending 30-45 minutes just trying to get everything set up the way you want to. There are about 50 apps that I've never even opened in this menu, but I have to deal with the lag issues because they can't be removed.
When you start having memory issues with aps, it's hard to get around them. If there was a way to uninstall and install them so that you could clear the cache, the majority of these problems would probably go away.
The last is the connection issues with Alexa. Ironically enough, I've found that it has everything to do with Vizio side. Every week or so, the TV loses connection with Alexa, and it's always on the TV side. Either the TV suddenly forgets it has a connection, or the website drops the TV from being registered from my account.