Good Morning, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Diaper. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining diapers left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Good Morning Mella, So sorry your baby is experiencing that while wearing our diapers. We would love to talk to you in more detail about this so, if you have any time in your busy day, please call us at 888-301-0332 so we can obtain more diaper information . Thank you!

Good Morning. We have slightly reduced the total number of diapers in each pack. This was done to help preserve the plushness of the softer backsheet and continue to deliver a great value. We value your feedback and will pass on your comments to our team, but we encourage you to call us at 888-301-0332 so we can obtain more diaper information in order to continue to make our diapers work well for your little one.

Hello Olivia, Your little one's comfort and safety is extremely important to us! We hope that your little one is ok! Please rest assured that we only use ingredients and materials that are evaluated by professionals to be gentle on the most sensitive skin. We would love to learn more about what happened and determine how we can help. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.