Thank you for the love, Lizzy! Please know we care about your satisfaction and loyalty. With that said, you should be able to tear with ease as we always expect you to reach you in the best Quicker Picker Upper condition, so we'd love to make this right. Please give us a call soon at (800) 926-8689.

Thank you so much for your loyalty, and thank you for letting us know. We want you to get all your towels with the first tear, so we're very sad to hear about this sticky situation. Good news is we go through many quality checks to give you the best possible conditions, though, at times, one can sneak out of our standards. We'd love to clean up this mess for you and see what happened, so please give us a call at (800) 926-8689.

We certainly appreciate your loyalty to Bounty, and we're sorry to hear that you feel this way. We can assure you that our paper towels go through many quality checks to ensure that they reach you in the best possible condition. The last change we made to this product was in February 2021, when we upgraded them to trap and lock messes even faster. They also feature a new emboss. We do heavily feedback such as this, and we'll be sure to pass this along to the rest of our team. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you're able.

We're sorry to hear this roll did not fit your holder. We offer a variety of different roll sizes because we know not everyone has the same preferences when it comes to the Quicker Picker Upper. Give us a call at 1-800-926-8689, and we'll be more than happy to find out which size is best for you and your holder.

We're sorry for any disappointments with our new Select-A-Size Bounty Sheets! Our consumers mean a lot to us, and it saddens us to know your towels aren't measuring up to what you remember. While we have made updates to our Select-A-Size packages, the Bounty quality you love and trust is still the same. We're sad to know some reached you that wasn't to your liking, and we'd love an opportunity to report the package you bought to our Product Quality Team. When you have a chance, give us a call at 1-800-926-8689, M-F, 9 am-6 pm EST, and we'll be happy to help!

We're sorry to hear our sheet counts have been confusing. We do put the number of sheets on the packaging, as this number depends on the roll size you purchase. We'll be sure to share your feedback with our team, and would like to learn more about this as well as provide assistance for you. Please give us a call at 1-800-926-8689.