Thank you for reaching out to Bounty, Kristen, and sharing your thoughts on your recent Bounty Select-A-Size pack purchase. Please know, we only want your home to fully love their paper towels, and our Quality Team reviews every roll, making sure you'll get the high quality we all expect. Know we're here, and happy to talk further with you about our updated towel texture, leading to quicker absorption and stronger sheets. Give us a call, any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

Loyalty like yours means the most to us, and so we have many quality checks to ensure you get the very best each time. We'd like to get more information to help you, as well as share your experience with our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

We're sorry to hear our sheet counts have been confusing. We do put the number of sheets on the packaging, as this number depends on the roll size you purchase. We'll be sure to share your feedback with our team, and would like to learn more about this as well as provide assistance for you. Please give us a call at 1-800-926-8689.

We certainly appreciate your loyalty to Bounty, and we're sorry to hear that you feel this way. We can assure you that our paper towels go through many quality checks to ensure that they reach you in the best possible condition. The last change we made to this product was in February 2021, when we upgraded them to trap and lock messes even faster. They also feature a new emboss. We do heavily feedback such as this, and we'll be sure to pass this along to the rest of our team. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you're able.