Customer reviews for ePro Select Cordless Stick Vacuum with 2 Batteries and 6 Tools

Customer reviews for ePro Select Cordless Stick Vacuum with 2 Batteries and 6 Tools for

ePro Select Cordless Stick Vacuum with 2 Batteries and 6 Tools

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4 out of 5 stars

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Dec 21, 2024

Jimmy

5 out of 5 stars review

Excellent Sam’s Club vacuum!

I had been searching for one of these cordless vacuums for a while now. I came upon this one on Black Friday and liked the reviews. This vacuum is amazing! It’s picks up and sucks up all the hairballs shed by my exotic short hair cat! It picks up cat litter, cat dry food, and accidentally picked up loose coins all the way up into the bin! It has three settings and two batteries that last a good amount of time! I highly recommend this vacuum. Look no further and order it.

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reply from Epro Team

Hello, this is Denise with customer service. Thank you for leaving a wonderful review! We are glad that you are so satisfied with your vacuum and would recommend it to others. We look forward to seeing you again!

Apr 7, 2025

Jack

2 out of 5 stars review

Mediocre at best

It muddles in mediocrity. The battery is short lived especially if you want good suction. It does NOT pick up well in reverse, only seems to do okay going forward. Is loud. WORST PART is there are NO replacement filters or sponge filters available. I contacted the company directly and they are sending me a single replacement but nothing is available for purchase. SHAME on Sams Club for selling a subpar item. DO NOT BUY!! Spend on something that has replacement parts and items.

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reply from Epro Team

Hello, this is Crystal with customer service. Thank you for letting us know about this. Your feedback helps us do better. We are still trying to get the replacement parts available to sell and hope to have it done shortly. If we can be of assistance or if you need to troubleshoot your issue with suction, please email service@eproselect.com or call us at our new toll-free number 877-858-3776.

Oct 31, 2024

Heather

5 out of 5 stars review

Wow! Great Buy!

I was a little skeptical in buying this vacuum but with getting it on sale, and all the extras that came with it, we couldn't beat the price. We've had this vacuum about 2 weeks now and with 2 little ones and a furry dog this vacuum is AWESOME! It has 3 power levels, most of the time I use the middle one unless I'm vacuuming my high rugs/carpets I use the highest setting which seems to run the battery down pretty quickly. However, I'm not using that setting very long so it does great. The suction works pretty awesome on that level as well, really gets into my carpets and rugs to pull out dog hair and dirt. If your on the fence I'd say buy it. This is my first handheld stick vacuum so I can't say if it compares to other high end brands, but for me and my household it's pretty great!

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reply from Epro Team

Hello, this is Crystal with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Oct 18, 2024

JamesBell2341

2 out of 5 stars review

Fine but not 5 Star

This vacuum is fine, but it is just fine. It absolutely does not merit 5 stars. First, the vacuum struggles on carpet. The brush head does not have much power and struggles to pick up anything more than very light debris on the floor. Its performance is better on hard surfaces, but it is still not great. Second, as others have noted, there is a reason that the manufacturer provides two batteries, specifically that battery life is not good. I have used other stick vacuums that are worse but I have also used a number that are far better. In my opinion, there are other better options available at roughly the same price point.

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reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Jun 25, 2025

Amanda

1 out of 5 stars review

Not Worth It

We had this for about a month and it is already trash. The batteries will not charge.

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reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Jul 30, 2025

NC girl in Hotlanta

1 out of 5 stars review

Not worth it

Returning today. I have a rescue pup that sheds alot. Does not work on pet hair.

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Oct 8, 2024

Maria

1 out of 5 stars review

Battery goes out too fast.

Liked the light weight of it . I just wish it hadn't gone out so soon.

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. We are very sorry that your experience did not match your expectations. . I want to assure you that each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you

Nov 28, 2025

Armando

5 out of 5 stars review

fast charging, two batteries, decent suction, cordless...you just can beat at this price.

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Jun 8, 2025

Cleaner2025

2 out of 5 stars review

Battery Issues

Purchased in late October.After the first 3 months Batteries do not hold charge. Goes from 99% to 0% Immediately after starting use.

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reply from Epro Team

Feb 25, 2025

Suckitup

4 out of 5 stars review

I'd by buy again or recomend for the price

Good product with strong suction and good variety of attachments and wall holder for vacuum and attachments. Batteries could last longer but you get two with average run time.

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.