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Customer reviews for Serta Perfect Sleeper X Excelled Hybrid Mattress for
Serta Perfect Sleeper X Excelled Hybrid Mattress
4.5 out of 5 stars
stars
64 ratings64 reviews
  1. 5 stars77% (49)
  2. 4 stars14% (9)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star8% (5)
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Showing 1-10 of 64 reviews
Mar 25, 2025
Reviewer name: DrJLD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Perfect Balance of Comfort and Support!

We absolutely love our Serta mattress! At first, it felt a bit stiff, but after a few days of breaking it in, it became incredibly comfortable. We made the switch from our previous pillow top options because they kept breaking down too quickly, and we're so pleased with our decision. This mattress provides great support and feels much more durable. Overall, we couldn’t be happier with our purchase!

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Jan 1, 2025
Reviewer name: CaseyAZ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Supportive mattresse

Have been sleeping on the mattress for about 3 weeks. Me and my partner like different firmnesses. I am a side sleepersnd they are side and back sleeper. We got the medium firm with a pillow top and it comfortable for both of us. JE

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Apr 19, 2025
Reviewer name: CA2025
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT MATRESS !!

Perfect firmness for both my wife and my needs. Slept like I didn't have kids waking me up every few hours again.

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Nov 19, 2024
Reviewer name: Seventies young
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We bought this matress about a month ago and have loved it. We are older and it has been very comfortable.

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Nov 23, 2024
Reviewer name: Holli
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

This mattress is amazing and a life saver. I did expect it to be more plush but it's still very comfortable. I sleep great now!

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Nov 3, 2024
Reviewer name: mikeinaples
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bouncy firm;)

I traded a firm which was very soft- I’d guess medium at most, but the extra firm is perfect for those who prefer a firm bed.

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Apr 7, 2025
Reviewer name: Dan24
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable.

I’m very happy with my new mattress. I’ve been using it for a few weeks now, and my body feels more rusted and less pain when waking up.

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Feb 1, 2025
Reviewer name: Emankcin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable mattress for me. Firm but not too firm. No more back ache.

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Apr 2, 2025
Reviewer name: Mel V
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Firm

Don't have any issues with the bed or service. Customers should know this bed is very firm.

Review from Serta
Helpful?6HEOLJDKEPPX15220869775
Jul 12, 2026
Reviewer name: Jaymi A
1 out of 5 stars
1 out of 5 stars review

Not happy

Bought mattress in April 2026, it’s now July 2026 and it is already starting to sag on one side, causing the 2nd sleeper to fall into the hole of the 1st sleeper. Not happy at all! Was told it was a good mattress and wouldn’t do this.. especially since it’s only been 4 months.

Review from Serta
Helpful?6HEOLJDKEPPX15220869775