Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta Perfect Sleeper X Excelled Hybrid Mattress for
Serta Perfect Sleeper X Excelled Hybrid Mattress
4.5 out of 5 stars
stars
64 ratings64 reviews
  1. 5 stars77% (49)
  2. 4 stars14% (9)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star8% (5)
Sort by |
Showing 41-50 of 64 reviews
Sep 13, 2024
Reviewer name: rochellemd51c
4 out of 5 stars
4 out of 5 stars review

Perfect combo of firm and soft

[This review was collected as part of a promotion.] My first thoughts when I laid down on this mattress was that it was going to be too firm for me, but this was not the case at all. I have a bad back and I need a little more firmness to help support my back otherwise I will sink in a little too much. It seems like the perfect combination of firm and soft so that I feel my spine is supported and it is still very comfortable. My husband has approved of the mattress as well.

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Sep 12, 2024
Reviewer name: kelsey_quinn
4 out of 5 stars
4 out of 5 stars review

Comfy and firm!

[This review was collected as part of a promotion.] This mattress is quite firmer than I’m used to, however I’ve been enjoying the sleep I’ve been getting since started using it. It’s incredibly supportive in places I didn’t realize my other mattress had been failing me. I will say this mattress is very tall, maybe don’t use a box spring with this particular mattress!!!!

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Sep 5, 2024
Reviewer name: robertp85
5 out of 5 stars
5 out of 5 stars review

Exceptional Mattress Made by Serta

[This review was collected as part of a promotion.] I was excited to receive a Serta Perfect Sleeper Quilted Hybrid Queen Mattress complimentary from Serta and Influenster in exchange for my honest opinion. The mattress arrived with exceptional "White Glove" service—they quickly set everything up and even removed my old mattress. The mattress is not only incredibly comfortable, but it also has a beautiful design. I was especially happy to find that it's cooling, which is perfect for me since I tend to get warm while sleeping. The added quilting provides extra comfort as well. Although the first night wasn't great, I know it takes time to adjust to a new mattress. After about a week, I fell in love with it! I sleep so much better now, and the mattress really conforms to my body. I've also noticed I'm much less sore in the mornings. Since this mattress is a hybrid, it works perfectly with my adjustable base, shifting positions easily without affecting the structure of the bed. I'm so impressed with this mattress that I plan to purchase one for my other bedrooms. It's definitely worth the price for such a high-quality product!

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Aug 29, 2024
Reviewer name: stephanies1111
5 out of 5 stars
5 out of 5 stars review

Supportive and luxuriously comfortable

[This review was collected as part of a promotion.] This is the nicest bed I’ve ever had. The plush is very supportive while being comfortable on my hips at night. It’s also a very tall mattress, which feels luxurious. I get hot sleeping at night and it keeps both my husband and I nice and cool and comfortable. I love the mix of memory foam and encapsulated coils to make it very soft while being supportive.

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Oct 2, 2024
Reviewer name: gpineda1994
4 out of 5 stars
4 out of 5 stars review

Aesthetically Appealing

[This review was collected as part of a promotion.] The first thing I noticed was how aesthetically appealing it is. It is sturdy but still comfortable. It doesn’t sink in how other beds do. I have traded out my other mattress because it perfect for my needs.

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Apr 2, 2025
Reviewer name: Mel V
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Firm

Don't have any issues with the bed or service. Customers should know this bed is very firm.

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Feb 1, 2025
Reviewer name: Emankcin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable mattress for me. Firm but not too firm. No more back ache.

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Dec 17, 2025
Reviewer name: Jonatan S
1 out of 5 stars
1 out of 5 stars review

Uncomfortable

Very uncomfortable and my back, hips and shoulders hurt.

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Nov 16, 2025
Reviewer name: Brian L
1 out of 5 stars
1 out of 5 stars review

Waste of Money

Very uncomfortable, center sagged after 2 weeks, sides are breaking down.

Review from Serta
Helpful?6HEOLJDKEPPX15220869323
Nov 9, 2025
Reviewer name: John K
5 out of 5 stars
5 out of 5 stars review

Great product

Godby home furnishings in Avon is great to work with. Especially my salesman, Nathan. Five stars.

Review from Serta
Helpful?6HEOLJDKEPPX15220869323