We strive to provide products with high quality standards that you can rely on, and we would love to learn more about your experience. When you have a moment, please connect with one of our specialists by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). So we can best help, please be sure to keep any remaining product or packaging on-hand for when you reach out. Hope to hear back from you soon!