We appreciate you reaching out to let us know about your experience. The comfort and well-being of your daughter is our top priority, and we truly hope she feels better soon. All of our products go through extensive evaluations to ensure irritation is unlikely to occur even on the most sensitive of skin, and we can assure you that Huggies® Diapers cannot cause burns because they are made of materials that do not create any type of chemical reaction. What you are describing is not what we would expect from Huggies® wipes either, we want you to know that safety isn’t just a priority, it’s a non-negotiable standard built into every product we make. Regardless, we know that irritation can happen for many reasons, and we'd like to find out more about what's happening to see how we can help. When you have a chance, please reach out to us directly at 1-877-648-2484 (M-F, 8AM-5PM CT). We hope to hear from you soon!

Hey there, we're bummed to hear this and want to assure you that the quality of our products is very important to us. Since these diapers are not meeting our high quality standards, we'd love to chat further with you to find a solution. When you get a chance, give us a call at 1-877-648-2484 (weekdays, 8 a.m. to 5 p.m. CST). We're always eager to help!

We strive to provide products with high quality standards that you can rely on, and we would love to learn more about your experience. When you have a moment, please connect with one of our specialists by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). So we can best help, please be sure to keep any remaining product or packaging on-hand for when you reach out. Hope to hear back from you soon!