[This review was collected as part of a promotion.] A robo vacuum has been something I’ve wanted for awhile because of a Dalmatian in the house (if you know, you know!). Setting up the vacuum itself was simple and quick. This set came with everything you need to get started, including the odor neutralizer (smells great), 2 mop pads, 2 brushes, and 1-12oz cleaning solution. The set up in app was a little more difficult for me personally. Each set up step takes a while, and even longer depending on the size of your home. It took a few times of scanning my house for the map to be slightly accurate. After a few attempts of carpet detection, it still doesn’t detect an area rug in my kids room (for the mopping feature). I decided to remove that room from mopping to play it safe. Other than that, it’s been great! Battery lasts about 2.5 hours and it takes about that to vacuum, goes back to charge for 3 hours, and then continues onto mopping. It’s been a great to have around the house and constantly cleaning around my forever shedding Dalmatian!

[This review was collected as part of a promotion.] I received this product free for review. With that said, I am not being biased when I say I absolutely love this product. I had the other shark robot that only vacuumed before I received this one. I loved the one that only vacuumed and I had it for probably two years before I received this one. I am so grateful that I received this, because I have 4 parrots and they are messy. This robot helps keep my floor clean and shiny. It picks up the tiny birdseed that gets on my floor daily. It does an amazing job vacuuming and mopping and it also smells good. Not to mention it cleans the mop pad in between uses by itself. I would recommend this product 1000 times over I absolutely love it. 

[This review was collected as part of a promotion.] This little robot is the best thing to have ever blessed my home! Setting up the device was a breeze. It took just a couple of minutes to set up on the app. I have 4 dogs and so dog hair and dirt tracks are a constant in my house. Having the mop and vacuum option in one is so convenient to clean their messes. Robot is a bit loud, but is what I expected from a device with functions that it has. Battery life is always at 50% after mop/vaccing the entire living room and kitchen (it’s a lot of open square footage.)

[This review was collected as part of a promotion.] This 2-in-1 Robot vacuum really changes the game for robot vacuums and it truly is a NeverTouch vacuum/mop. I’ve had my fair share of trouble with past vacuums (getting stuck on a cliff, a necklace, or whatever you forgot about under the bed) and it seemed like the pre-clean before the vacuum started was too much trouble. Shark really has it figured out and they’ve created a vacuum that is low maintenance (empties into the dock and fills for mopping in the dock), versatile AND ACTUALLY CLEANS. First you let the vacuum map out the house, then you can assign rooms and “no go zones” and target your cleaning all from the app. From there, you can assign schedules (vacuum and /or mop) or start a run. The vacuuming is amazing and I haven’t had to intervene. The mopping (also amazing) will detect carpet and lift the pad. Technology, from the robot to the base to the app, is amazing when done correctly and Shark has this down.

[This review was collected as part of a promotion.] So this robot vacuum is absolutely AMAZING!! I get so excited to turn it on and watch it - it cleans so well and on a full charge it will clean your entire home. It is easy to either mop or vacuum (low maintenance) and it is so quiet. I would recommend this vacuum to anyone!!!

[This review was collected as part of a promotion.] TLDR; In theory, the product sounds great, however, has several bugs as it relates to the mopping feature. So much so, you are better off not using the feature at all and just using this product for vacuuming, at which point, you could buy a nicer Shark vacuum for a lot less. As a baseline, I have used multiple other robot vacuums (one by Roomba, and one by Shark) before using the Shark PowerDetect 2-in-1 Robot Vacuum and Mop with Never Touch Base. In general, I have always loved robot vacuums as they are efficient and keep my house clean with minimal effort. I did like the Shark PowerDetect, however I ran into a handful of major technical and design issues. I'm not trying to be overly critical, as the vacuum is innovative and has a lot of potential if these issues were to be addressed. Mapping Bugs To start, I ran into a major bug relating to house mapping. House mapping is when the vacuum explores your house and creates a layout. With my other Shark robot vacuum, I was able to make adjustments to the map such as moving the sides of the rooms and creating subsections within my house. However, with this vacuum, it automatically tries to define the boundaries of the rooms in my house without complete accuracy, and does not allow for any manual adjustments. This seems to be more of a software / app issue, as it was consistent on both my android and apple devices. Unreliable Mopping Second, Shark's mopping technology also has many bugs. In order to use the mopping feature, I have to start and stop the mopping "job" at least 2-3 times for a proper start-up. Otherwise, when starting a mopping job, I ran into issues like: (1) erroring out after 10 minutes of trying to fill the robot's water resevoir, (2) the vacuum would arrive at the designated start point and clean the same spot until there is a massive puddle of water, and (3) leak water all over the base and bottom of the vacuum, soaking the components and dust collection bin. Overall, still seems to be more of a software issue that could fixed via an update. However, until then, the mopping feature is extremely unreliable and useless. Design Flaw Lastly, I am unsure if this is an engineering oversight or a defective product, but water from the mopping feature intermixes with the dust collected from the vacuum, creating a muddy paste within the dustbin area and within the filters. This cakes and coats everything, blocks filters, and creates a hair / dirt mess all over the internal components. Trying to clean this was very difficult and at this point, I don't plan to use the mopping feature anymore as it creates more work than saves. This ultimately leaves me with a normal robot vacuum which I could get for a lot less investment. Overall Rating Below is how I would rate the product in the following categories. This is considering my experience with other robot vacuums, as well as the issues noted above. Overall Cleaning Performance - 2 out of 5       Vacuum - 3 out of 5, not as thorough as vacuum-only robots but still gets the job done       Mopping - 1 out of 5, feature unusable due to bugs and design flaws Battery Life - 5 out of 5, can clean a 900 sq.ft. Apartment on a single charge (however this product has a feature to go charge and resume cleaning once battery is restored) Noise Level - 3 out of 5, wouldn't run while watching TV or sleeping, but not loud if in another room Maintenance - 1 out of 5, requires regular cleaning when using both mop and vacuum features Versatility - 2 out of 5, good on different types of flooring (rug / wood), not good for using both mop and vacuum features

[This review was collected as part of a promotion.] We've used it a couple times , and so far we love it . The setup was pretty hard but once we got the hang of it and it mapped out our house fully, it worked like a charm . It's definitely a life saver .

[This review was collected as part of a promotion.] I was excited to receive and review this shark vaccum since we were already in the market shopping for one. This vaccum is very sleek and easy to set up. We have 2 dogs, and this eliminates the amount of time I have to spend sweeping. It maneuvers around furniture with ease and fits into areas I wouldn't think it would be able to go (like around the legs under my desk and kitchen table, for example). Great product and the app is easy to use as well.

[This review was collected as part of a promotion.] We have it on time with our new house. It's really smart item with the map , the item can recognize and draw a map on the app.it cleaned my house right the way the first try. Battery is very good and item can come the base to charge automatically.i don't think the noise make me feel annoy!!!!! It's good to goo Please get it for your house...

[This review was collected as part of a promotion.] It took me some time to set this up and the mapping of my floor took some tries as well. I've let it run a few times a day. It is loud and I can hear it from upstairs. Don't know about the battery life yet since when it docks I think it charges then. I am going to continue using it. It has significantly reduced the time I have to spend cleaning on my own.