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Customer reviews for Shokz OpenRun Pro Open-Ear Endurance Wireless Bluetooth Headphones for
Shokz OpenRun Pro Open-Ear Endurance Wireless Bluetooth Headphones
4.4 out of 5 stars
stars
3,816 ratings2,718 reviews
  1. 5 stars70% (2,656)
  2. 4 stars13% (496)
  3. 3 stars9% (335)
  4. 2 stars4% (160)
  5. 1 star4% (169)

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Showing 71-80 of 2,718 reviews
Aug 20, 2025
Reviewer name: SB
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

OpenRun Pro mini

The OpenRun Pro delivers solid overall performance, but I encountered a couple of issues during use. Firmware updates were initially problematic on an iPhone 16, as the headphones would not connect to the app. I was able to complete the update successfully when pairing with an iPhone 14. During phone calls, the headphones unexpectedly disconnected (powered off), which suggests a possible hardware defect with this unit. I will be returning this pair and exchanging it for another, in hopes that the replacement will not experience the same issues.

Helpful?77YU98FYC6Q115218109380
reply from AfterShokz

Hi SB - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro, and we greatly appreciate your feedback. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!

Mar 8, 2026
Reviewer name: JACKIE
3 out of 5 stars
3 out of 5 stars review

Not what I was hoping for

I don’t like headphones but wanted something small for an upcoming trip. Sound is okay to me considering I don’t have much to compare to. But the piece that wraps around the ear irritates my ear. And even on the mini, the part that wraps around the back of the head is too large for me.

Helpful?77YU98FYC6Q115218109380
Aug 27, 2025
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shokz OpenRun Pro Mini Open-Ear Endurance Bluetoot

Work perfect for me. I like that they don't have to go in my ear and they still sound fantastic. I also use them as a headset for phone calls. Really nice for doing work calls and personal calls while I'm out walking the dog. For the price I paid they were a steal. Would recommend.

Helpful?77YU98FYC6Q115218109380
May 15, 2025
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

Love these head phones because my ears are small so it is hard for me to have ear pods they hurt my ears. So when we saw these we had to have them. They work great. I will buy these again just to have a spare in case anything happens to the ones I already have. I use them all the time. They last a while on one charge. Like the color and they are not rough they are soft and smooth so they don’t irritate my skin. They are light weight. Sometimes I have to open my headphones 🎧 case just to see if they are in there. I am able to wear them with glasses 🤓 on.

Helpful?77YU98FYC6Q115218109380
May 14, 2026
Reviewer name: David N.
5 out of 5 stars
5 out of 5 stars review

EXACTLY what I wanted!

I wear a headset that has in-ear speakers A LOT! After a while my ear canals become sore and irritated. The bone conduction headset by Shokz eliminates that issue. The ease at which I can increase/decrease the volume, take phone calls via bluethtooth, and the other functions available is very convenient. I was concerned that people could not hear me clearly when making phone calls, but they said the could hear me clearly in my normal speaking voice. I didn't have to yell for them to hear me as the built-in mic works very well. Battery life lasts quite well, as I wear the headset practically from sunup to sundown. I purchased a refurbushed headset with a one year warranty and if they keep performing as they do now, I do not anticipate needing to utilize the warranty service. I am 100% satisfied with them. If these no longer perform after the one year warranty expires, I will purchase a brand new set.

Review from Shokz
Helpful?77YU98FYC6Q115218109380
Mar 2, 2026
Reviewer name: CYNTHIA
5 out of 5 stars
5 out of 5 stars review

Finally a pain-free solution!

Pain-free, as they don't go inside the ear canal. Sometimes I forget I'm wearing them. My husband, sister, and I each have a set, and we can all sit comfortably together in our small house listening to our own choice of media without bothering each other.

Helpful?77YU98FYC6Q115218109380
May 18, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Shokz have quit working.

I bought 2 pairs of these in December for my husband and grandson. They really like them but my husbands have quit working. I don't know if it's because the weather has warmed up pretty good. He works outside all day and sweats would that had something to do with them not working.

Helpful?77YU98FYC6Q115218109380
reply from Shokz

Hello-Shokz here! We're sorry to hear your husband's Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!

Apr 29, 2026
Reviewer name: Alejandro
5 out of 5 stars
5 out of 5 stars review

great headphones for price! Highly recommend! Got these because I have tinitus, and using in ear headphones makes it worse. Whether you have tinitus or not these headphones are great, and allow you to hear your surroundings while playing music. Highly recommend trying both sizes out in store before buying regular fit me perfect when I tried them the first time. Got a haircut few days after purchase and it felt a little loose in the back. Regardless, Great buy!

Helpful?77YU98FYC6Q115218109380
Apr 25, 2026
Reviewer name: Tawanda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great so far

Only had them for two weeks but excellent so far.

Helpful?77YU98FYC6Q115218109380
Aug 30, 2025
Reviewer name: Trashman
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sound Quality

Poor sound quality and uncomfortable to wear for long periods,

Helpful?77YU98FYC6Q115218109380
reply from Shokz

Hi there- Shokz here! We're sorry to hear this has been your experience. There is a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to Sam's Club directly to learn of their return policy. Thank you!