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Customer reviews for Shokz OpenRun Pro Open-Ear Endurance Wireless Bluetooth Headphones for
Shokz OpenRun Pro Open-Ear Endurance Wireless Bluetooth Headphones
4.4 out of 5 stars
stars
3,816 ratings2,718 reviews
  1. 5 stars70% (2,656)
  2. 4 stars13% (496)
  3. 3 stars9% (335)
  4. 2 stars4% (160)
  5. 1 star4% (169)

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Showing 21-30 of 2,718 reviews
May 18, 2026
Reviewer name: Kcweber
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly recommend the Shokz OpenRun Pro Open-Ear

This is my 2nd pair. I use them almost everyday and this was a replacement after 3 years due to battery failure. I could not find a way to replace battery but Shokz brand are superior in its performance and they were recommended by a friend. He did not steer me wrong. I know he has also replaced his original unit with another one as well.

Helpful?77YU98FYC6Q115218109380
Jun 5, 2026
Reviewer name: Not tech saavy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Probably won't use these ever again

Thought these would be perfect on a plane but couldn't get them to work with vague instructions and also their carrying case was difficult to put in a carry on where it could be accessible. The not putting them in your ears part was good.

Helpful?77YU98FYC6Q115218109380
reply from Shokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. In this case we recommend resetting your OpenRun Pro. Resetting your Shokz OpenRun Pro clears the Bluetooth pairing list and restores default settings. This is ideal for fixing connection issues. Forget the Device: Go to your phone's Bluetooth settings, find your OpenRun Pro, and select "Forget This Device" or remove them. Turn Off: Ensure your headphones are powered off. Enter Pairing Mode: Press and hold the Volume+ button for 5 to 7 seconds. Release when the LED indicator flashes red and blue, and the voice prompt says "Pairing". Hold the Buttons: Press and hold the Multifunction button, Volume+ button, and Volume- button simultaneously for about 3 to 5 seconds. You will hear two beeps or feel vibrations. Turn Off: Power off your headphones. Please reach out to our Customer Happiness Team if you have any questions or visit our Shokz website to submit a warranty claim. Thank you!

Aug 10, 2026
Reviewer name: Doug
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sounds Great

It's great you hear the music but still aware of your surroundings. It's hard to hear when the noise level gets loud

Helpful?77YU98FYC6Q115218109380
Jun 16, 2025
Reviewer name: Ginger1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pretty Great Product

I feel like this is the newer version of the last model I had but the fit is a bit larger and I feel like the volume is a little lower. But overall, great product. Comfortable fit, quality sound, if a little quieter, with easy charge and use.

Helpful?77YU98FYC6Q115218109380
reply from Shokz

Hi there- Shokz here! There is a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

Jun 24, 2025
Reviewer name: Kim B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love them

My husband loves them! He can wear his floppy hat and his hearing protection while still able to have his tunes! We own a landscaping business and he likes the fact that he can also “hear” in his surroundings! I would definitely buy them again!

Helpful?77YU98FYC6Q115218109380
Aug 11, 2025
Reviewer name: Ash
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a fan

Was looking forward to these for use in the gym and running. Unfortunately they just aren’t loud enough. I could not hear them at all even in an average everyday noise level. They became unusable in the gym. Very disappointed.

Helpful?77YU98FYC6Q115218109380
reply from Shokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenRun Pro. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to Sam's Club Customer Service directly to learn of their return policy. Thank you!

May 23, 2026
Reviewer name: Nola dad
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable and great sound

These replaced my first generation aftershocks. The charging cord is very short. The battery life is not as long as the first generation ones. Sound quality is excellent. They are very comfortable. Don't recommend falling asleep with them on.

Helpful?77YU98FYC6Q115218109380
May 10, 2026
Reviewer name: Brett
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Get a set!!!!

Great quality over all and has a very easy magnetic connector for the charger cord and super lite and when not in use you can still hear with this genus design.

Helpful?77YU98FYC6Q115218109380
Jan 12, 2026
Reviewer name: Marshall
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shokz OpenRun Pro Open-Ear Wireless Earbuds

Excellent earbuds! The sound is terrific and allows the wearer to hear outside noises that could save their lives, if out on the trail walking, jogging, cycling our hiking. It's greatest benefit is also it's greatest detractor; one can hear the outside sounds that can interrupt your headphone listening.

Helpful?77YU98FYC6Q115218109380
Oct 22, 2025
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shokz openrun, small

These were to replace another pair of much lesser quality. I'm very impressed with the sound quality, and the battery life. When using it to answer calls my contacts have remarked at how clear the microphone was. In all I rate them a 10. Good sound, good microphone, and excellent comfort.

Helpful?77YU98FYC6Q115218109380