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Customer reviews for Claire Leather Reversible Sectional and Ottoman, Assorted Colors for
Claire Leather Reversible Sectional and Ottoman, Assorted Colors
3.8 out of 5 stars
stars242 ratings149 reviews
  1. 5 stars50% (122)
  2. 4 stars17% (42)
  3. 3 stars9% (22)
  4. 2 stars6% (14)
  5. 1 star17% (42)
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Showing 81-90 of 149 reviews
Jan 6, 2023
She
3 out of 5 stars review

Claire Leather Reversible

I bought this piece of furniture about 2 years ago. It was nice looking and comfortable to sit on. I bought the sectional on sale and it was a great buy. My only complaint is that the L section of the sectional is cracking in several places. It is starting to look pretty bad. I would flip the seat over, but the leather is only on one side. I take really good care of my furniture and most of my pieces lasted for 8 years or more. All of the furniture that I have given away when I bought new pieces still look pretty good. I don't think the leather on this sectional is very good. I am disappointed in the quality.

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reply from Abbyson Living

We are sorry to hear about this happening! Sam's Club will be happy to work with you regarding solutions. - The Abbyson Team

Nov 5, 2022
NC29mom
4 out of 5 stars review

Serves it's purpose

I'd say this set is ok. It's a hard sofa, barely any cushioning for support. Easy to put together. Great price - took me 3m to finally receive the item & then I had <6h notice & a 10:00pm delivery. The delivery company was 2 men & a truck & the 2 men were struggling to say the least. They didn't have a dolly - dropped the box from the truck to the ground. Bam! Luckily it didn't damage anything. Sadly sam's club sells the delivery portion to a 3rd party company who has a 2 star rating (AIT Logistics). I would purchase large items from Sam's again if I didn't have to deal with the delivery nightmare

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Mar 28, 2019
Sandra
1 out of 5 stars review

Bad experience

I just received mine, I just put it together but I had very bad experience one of the nuts to screw the legs is missing then the couch does not stay standing and there is also a ripped part. Please if somebody know where I can report this issue, thanks

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Dec 7, 2018
Cache
1 out of 5 stars review

2 Cushions missing and Abbyson won't respond

This is a beautiful product BUT I had it delivered 3 days ago with two cushions missing and cannot get someone to call me back or answer. I read the reviews before ordering and this has been a reoccurring problem. I had hoped for the best when ordering. I've emailed, called and left messages every day. I'm surprised Sams would allow a vendor to continue to sell their product if the customer service is bad. I'm super disappointed because it's exactly what I wanted but now I have a couch with two back cushions missing.

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May 5, 2021
Janice
2 out of 5 stars review

Love the sofa, hate the defect.

We love the sofa. Looks great and works well in small living room. The only down side is both of the cushions to sit on the couch has a defect in the stitching. The ottoman and chase cushions are great. We ordered the gray. Hoping we can get replacement cushions that will make it looks 100%.

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reply from Abbyson Living

Hi there, thank you for the feedback, we appreciate it. It is a great item. If we can help, please reach out to us, samsclub@abbysonliving.com Hope this helps! - The Abbyson Team

Dec 9, 2020
Hithere
5 out of 5 stars review

Easy Peasy.

I had been watching this as it looked and read so well and it is. I had concern to fit in my doorways and so I share this. The long package, is as long as the couch is. As packaged, the narrowest width is only 20 inches wide, so it can fit in most doors, packaged that is. So then, you could assemble it in the room itself, as long as there is clearance for the length. The length did not clear my front door, upright, so we just slid it in horizontally. Easy to assemble and move around although there is a lot of external cardboard. You could also assemble to have two ottomans instead of one by placing the lounge cushion fully on the couch and then putting one small cushion on the lounge support for a separate small ottoman. This might come in handy for more seating or additional ottoman table. Executive lounge look and quality. I received the gray and it is a rich, deep gray with blue undertones, I would say vs orange or purple, it that helps you coloristas. Really classes up the living area and very comfortable for lounging.

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reply from Abbyson Living

That is so great to hear, we're so glad you're happy with your new sectional!-The Abbyson Team

May 4, 2021
Nina
5 out of 5 stars review

Verified Purchase

Perfect for small living room

Soft and durable

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reply from Abbyson Living

Hello, thank you for your review! So glad you are enjoying! - The Abbyson Team

Jul 19, 2021
Brosas
4 out of 5 stars review

Verified Purchase

Nice couch. Terrible delivery service.

The couch is nice for the price. It meets my needs. I am using it in an Airbnb.

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reply from Abbyson Living

Thank you for your review! - The Abbyson Team

Feb 8, 2021
Kathleen
5 out of 5 stars review

Verified Purchase

Stylish

Love it; rich looking quality and fits in our space perfect

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reply from Abbyson Living

We're so glad you're enjoying your new sectional!-The Abbyson Team

Apr 12, 2019
Tony
3 out of 5 stars review

Verified Purchase

Nice workmanship,

THEY ARE OK. .BUT THEY DO NOT FEEL STURDY..

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