Thank you for sharing your feedback with us. We’re sorry to hear that your Bounty Prints Select‑A‑Size (12 Rolls, 128 sheets/roll) felt very thin. Bounty Essentials and Bounty Prints are designed as lighter, budget‑friendly options, but you should still feel confident in their strength and performance. When the towel feels too thin, it can make everyday cleanups less effective — and your experience helps us understand where the product isn’t meeting expectations.<br /><br />If you’d like, you can tell us when the thinness is most noticeable so we can share that with our quality team. You can also reach the Bounty team at 1‑800‑777‑1410 for additional support.

We&#39;re sorry to hear the package you received was thinner than expected. After extensive consumer testing to provide features we hoped you&#39;d love, and quality checks to ensure you receive your rolls in the best condition, be assured we&#39;re sharing your report with Quality Assurance Team. We appreciate you reaching out, and would like to help you further. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-926-8689 for additional assistance. -The Bounty Team

Thank you for sharing your feedback with us. We’re sorry to hear that your Bounty Prints Select‑A‑Size – 12 Rolls felt thick, stiff, and not very absorbent. Bounty Prints uses a different pattern and texture than our regular white Bounty, and some people notice that it can feel a bit firmer because of the decorative print layer.<br /><br />If you prefer a softer, more flexible towel with stronger absorbency, you may want to switch back to regular Bounty — it’s designed to be our best balance of strength and absorbency without the extra stiffness you experienced.<br /><br />If you’d like to share anything more, you can reach our Bounty team at 1‑800‑926‑8689.

We have a number of quality checks to ensure your paper towels tear with ease, so we're sorry to hear this. We'd like to make sure you get the best, as well as share your experience with our Quality Team.