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Customer reviews for Serta Perfect Sleeper X Excelled Hybrid Mattress for
Serta Perfect Sleeper X Excelled Hybrid Mattress
4.5 out of 5 stars
stars
64 ratings64 reviews
  1. 5 stars77% (49)
  2. 4 stars14% (9)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star8% (5)
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Showing 21-30 of 64 reviews
Mar 4, 2026
Reviewer name: Merliln O
5 out of 5 stars
5 out of 5 stars review

New bed

Great comfort and support.

Review from Serta
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Feb 9, 2026
Reviewer name: Jose C
5 out of 5 stars
5 out of 5 stars review

Great sleeping

Very comfortable great quality of sleep since I bought this mattress.

Review from Serta
Helpful?6HEOLJDKEPPX15202451869
Nov 15, 2025
Reviewer name: Raymond J
5 out of 5 stars
5 out of 5 stars review

Splurge better quality

Decided to spend a little more and this serta perfect sleeperx did not disappoint. We are excited about our purchase.

Review from Serta
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Sep 15, 2024
Reviewer name: maryv118
4 out of 5 stars
4 out of 5 stars review

It’s alright

[This review was collected as part of a promotion.] The mattress isn’t bad overall but I have a couple of negatives that I noticed. For one, there was no way to tell what the particular indicators for each mattress meant (not here or online) so I had to choose blindly. It ended up being too firm for me personally. The delivery got rescheduled 3 times, and pushed back almost a month. I can’t imagine how frustrating that would be if I didn’t already have a mattress. It also is not memory foam, so it was delivered in a huge box (not vacuum sealed as I am used to). I think this would be great for someone who likes a firm mattress because I don’t make a dent in it - it doesn’t make for a super comfortable night of sleep for me.

Review from Serta
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Sep 26, 2024
Reviewer name: michaeld93
5 out of 5 stars
5 out of 5 stars review

Great comfort and support! The best sleep in years!

[This review was collected as part of a promotion.] To be clear, this mattress is amazing! After several weeks of daily usage, I highly recommend trying out a Serta Hybrid Sleeper! For starters, it’s a thick mattress, and due to the height, I ended up ditching my box spring. The memory foam top makes me feel snug and secure, and helps relieve pressure. It combines inner coils/springs provide added bounce and support. The zoned support can help with body alignment. The memory foam also has cooling technology to help distribute heat while I sleep. Serta offers several different firmness options to help further customize your sleeping experience. I got an extra firm (XF) one because I like to sleep on my back the most. The material feels like a soft bedcover, and the color and design look great. Overall, it feels premium and made well. Just throw on a sheet and cover and you’re ready to go. So far, I’ve never slept better and my back feels fantastic! If you’re looking for a new mattress that provides support and comfort, I highly recommend trying these out!

Review from Serta
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Aug 29, 2024
Reviewer name: stephanies1111
5 out of 5 stars
5 out of 5 stars review

Supportive and luxuriously comfortable

[This review was collected as part of a promotion.] This is the nicest bed I’ve ever had. The plush is very supportive while being comfortable on my hips at night. It’s also a very tall mattress, which feels luxurious. I get hot sleeping at night and it keeps both my husband and I nice and cool and comfortable. I love the mix of memory foam and encapsulated coils to make it very soft while being supportive.

Review from Serta
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Oct 2, 2024
Reviewer name: gpineda1994
4 out of 5 stars
4 out of 5 stars review

Aesthetically Appealing

[This review was collected as part of a promotion.] The first thing I noticed was how aesthetically appealing it is. It is sturdy but still comfortable. It doesn’t sink in how other beds do. I have traded out my other mattress because it perfect for my needs.

Review from Serta
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Sep 17, 2024
Reviewer name: gracer162
5 out of 5 stars
5 out of 5 stars review

Comfortable, less back pain, and cool

[This review was collected as part of a promotion.] This mattress has been unbelievably comfortable for both my fiancé and myself! We got the extra firm mattress, and I have already noticed less back and neck pain in the week that we have been sleeping on it. My fiancé is 6’4 and 260lbs, so we were a little worried about how he would be supported, but he has been extremely comfortable and has woken up far less throughout the night. We are both mixed sleepers (back, stomach, side, helicopter…) and neither of us have woken up with any discomfort. My fiancé and I are both furnaces when we sleep, and so far it has done a great job at keeping us both cool. This is by far the most comfortable mattress I have owned, and I am excited to see how it holds up over the next few years!

Review from Serta
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Sep 12, 2024
Reviewer name: kelsey_quinn
4 out of 5 stars
4 out of 5 stars review

Comfy and firm!

[This review was collected as part of a promotion.] This mattress is quite firmer than I’m used to, however I’ve been enjoying the sleep I’ve been getting since started using it. It’s incredibly supportive in places I didn’t realize my other mattress had been failing me. I will say this mattress is very tall, maybe don’t use a box spring with this particular mattress!!!!

Review from Serta
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Feb 23, 2025
Reviewer name: Mattori
1 out of 5 stars
1 out of 5 stars review

Bad quality

I just started sleeping on this mattress and it has a horrible bubble in the middle. This is the cool calming queen mattress. It's a replacement for a different mattress from serta and it only lasted 6 months before the sides started caving in. I will never buy a serta mattress again.

Review from Serta
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