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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 731-740 of 2,195 reviews
Dec 29, 2024
Reviewer name: JoshT
4 out of 5 stars
4 out of 5 stars review

Good tv for solid price

Got this tv for my birthday earlier this month. So far my only complaint is the lack of a digital audio port. So I have to connect my 2020 Samsung sound bar via Bluetooth which isn’t consistent. If you don’t have nor care for a sound bar grab this tv it’s solid.

Review from Samsung US
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Dec 27, 2024
Reviewer name: HockeyMom
5 out of 5 stars
5 out of 5 stars review

SAMSUNG 60' TV

[This review was collected as part of a promotion.] has awesome picture, so life like and realistic! LOVE it! Sound is great, set up was very easy. Purchased Nov 2024 at great price. Great for streaming and movies. Samsung brand speaks volume as far as quality.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 28, 2024
Reviewer name: BaldEagle
5 out of 5 stars
5 out of 5 stars review

The only brand TV I will buy

[This review was collected as part of a promotion.] I am a Director of Environmental Services for two Nursing homes. I go through alot of TV’s of all brands. Samsung is the only TV that not only gets the job done but lasts. There’s one thing about Nursing home residents, they love their TV. Samsung is the simplest and most reliable tv’s available. I have only samsung TV’s in my home as well.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jan 31, 2025
Reviewer name: nick
3 out of 5 stars
3 out of 5 stars review

Lousy

had a lousy picture, had to change or shut down many factory settings, picture looked phoney, really bad on old movies. can't see picture from the side, almost completly washed out, unless you sit directly in front of it. remote is crappy, too small, can't see anything on it, no number pad to change chanels, really a pain in the behind compared to the 2015 samsung i have

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

nick, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. I see that you’ve already tried adjusting your image, but I did want to share the following adjustments with you, just in case: Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Most suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image. If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Dec 14, 2024
Reviewer name: Korexican
4 out of 5 stars
4 out of 5 stars review

60" UHD Bedroom TV

[This review was collected as part of a promotion.] It is a good TV for the cost, the picture is excellent and the slim remote is nice. The feet are easy to install which from the previous years you had to use actual screws to install which was awkward trying to hold the TV in the difficult position while installing this makes it a whole lot easier overall this is a great TV. Just wish you had more buttons on the remotes for personal settings.

Review from Samsung US
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Dec 16, 2024
Reviewer name: Samsunglover
5 out of 5 stars
5 out of 5 stars review

Gorgeous picture

[This review was collected as part of a promotion.] This is my first Samsung Crystal UHD TV! Samsung never ceases to amaze me. The quality and clarity are breathtaking. Setup was a breeze as was understanding the remote and television features. I've always wanted a Samsung Crystal UHD TV for its picture quality and vivid color! I'm beyond pleased with this television! Samsung has done it again!

Review from Samsung US
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Dec 27, 2024
Reviewer name: nothappydan
1 out of 5 stars
1 out of 5 stars review

Stopped working after 2 days.

[This review was collected as part of a promotion.] I used this (model DU6900F) for 2 days it was turned on/off 5 times. It would not turn on the 6th time, I replaced the batters in the remote it still would not turn on. I have used Samsung products for over 20 years. I have been very happy with all the products I have purchased (Refrigerator, Microwave, Range, Washer and Drier). I am very disappointed with this product.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

nothappydan, I'm sorry that your DU6900 TV will not turn on. Please know we are here to help and have a few troubleshooting tips for you to try. Check the red standby light, a little red light at the edge of the TV that you aim the remote at. If it is on, it means that your TV is receiving power, and the culprit is likely the remote. Please try to power the TV on through the button below the Samsung logo. If it powers on, I recommend changing the batteries on the remote and possibly replacing the remote. If the red light below the TV is not on, please try the following: 1) Unplug the TV from its power source for 30 seconds. Then try to power it on again. 2) Try a different outlet that you have confirmed works properly 3) Press the Menu button on your remote. If the Menu appears, then this confirms your TV is powered on. Next, follow these steps: ・Confirm that the TV is set to the same source as the external device. ・Test the HDMI cable. Go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test. If the test says, the cable is bad, replace the cable. Service is not required. ・Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it. Finally, if the red standby light is blinking, please try unplugging the TV for 30 seconds and then try again. Also, confirm that the outlet you are using works with other devices. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Dec 28, 2024
Reviewer name: Samgirllover
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] When my TV arrived I was excited, finally I get a big screen. Wow, I got a whole lot more, and one feature I love is the fireplace feature. Snow is expected so when the snow fell the fireplace was turned on. Maybe I'm nieve but I swear I can fell the warmness from the fireplace, and is great. I sit in front of the TV, blinds open watching the snow fall, and instantly my apartment becomes a cabin in the woods. I love my Samsung TV. This my second Samsung TV, I have one in my bedroom, it's not a smart TV, but it's a Samsung and I would not get rid of it.

Review from Samsung US
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Dec 29, 2024
Reviewer name: Bobbonstv
5 out of 5 stars
5 out of 5 stars review

Great Buy and Value

[This review was collected as part of a promotion.] I purchased the Samsung 50" Crystal tv. Just wanted a smaller tv for a bedroom. Was blown away by the excellent picture quality and price. I've always bought Samsung Tv's due to their long life cycle and quality. Again, they did not disappoint. The only negative I found was it was hard to learn the remote and hard to find the instructions in the tv settings. But, have finally figured it out and am very happy with my purchase.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 28, 2024
Reviewer name: Janitha
5 out of 5 stars
5 out of 5 stars review

This is a great product

[This review was collected as part of a promotion.] Samsung TV product has great features that best for video streaming, gaming, online vedio streaming and other apps for live stream and best at fast connecting with the internet. Samsung Crystal UHD my TV Change my life style too. I am very interesting watching online tv streams with the product. Simple to use and user friend. Video, features and sounds are very nice than other product as per the my review.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960