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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 281-290 of 2,195 reviews
Apr 21, 2025
Reviewer name: Nanabanana
3 out of 5 stars
3 out of 5 stars review

Updating process was frustrating

I spent extra on a television for my bedroom, because I wanted a reliable product. Unknowingly, it is a very complicated “smart” television! Took several tries and YouTube searches to figure out why nothing would “update”! I was about to take it back to the store then by some miracle, still don’t know what, it suddenly updated (after having it for a bay and half). Seems complicated to buy a 📺tv that needs updating when you take it out of the box. It should be ready to go when you plug it in . Just a bit disappointing for a Samsung tv. I have a large Samsung in my living room I have never had a issue with, which is why I chose the Samsung for my bedroom

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Nanabanana, Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 19, 2025
Reviewer name: Attached
5 out of 5 stars
5 out of 5 stars review

Samsung Girl

[This review was collected as part of a promotion.] I purchased my fourth Samsung TV a few weeks ago. My first was purchased in 2014 and it is still kicking with no problems! All my TVs are Samsungs, and they work beautifully together on my network as well as independently. They all interface well with Amazon Fire TV to bring me all the channels and shows I want. I also have an OTA antenna on my house which makes all that is good with Samsung much better. At this point I would never even consider another brand. Samsung makes it easy.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Apr 9, 2025
Reviewer name: DebzVx
5 out of 5 stars
5 out of 5 stars review

Realistic visuals

[This review was collected as part of a promotion.] My husband requested this purchase, and I thought it was a waste of money. I quickly changed my mind when I saw how crystal clear and realistic the visuals are. I'm still amazed by the quality of the television 📺

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Apr 29, 2025
Reviewer name: CHSNAGESH
5 out of 5 stars
5 out of 5 stars review

Oh i really great to choose this Samsung crystal U

[This review was collected as part of a promotion.] I use mostly for streaming movies, games, I really thankful to Samsung that gives us most realistic pictures, colour's, we are in realistic mood while watching the contents. Once again I thankful to the quality, given by Samsung,

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Apr 19, 2025
Reviewer name: Mrsjones
5 out of 5 stars
5 out of 5 stars review

My favorite brand

[This review was collected as part of a promotion.] Samsung TVs are the best: clear screen, great features, a lot of apps, can control from my phone, and easy setup. All my TVs are Samsung in my home. It makes me feel like I’m in the movies. I have always been a Samsung fan since high school have had several their phones. I love Samsung.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Apr 19, 2025
Reviewer name: Jloveit
5 out of 5 stars
5 out of 5 stars review

This tv is the best I’ve ever bought

[This review was collected as part of a promotion.] I’m very proud of myself on this buy. I wanted a bigger tv and not only did I get bigger but also better this is one of the Best Buy’s I’ve made ever the picture is clean and it’s like the screen has the picture in the room with you and the volume is awesome I love my Samsung tv

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Apr 19, 2025
Reviewer name: CorvetteGirl
5 out of 5 stars
5 out of 5 stars review

Beautiful Resolution

Beautiful resolution. While I got the 50" for the Living zRoom, I decided to put it in another room and get a Samsung 65" for the Living Room due to distance from seating to the wall mount and based on my eyesight. The 50" is great on the picture and distance but descriptions on headings, cast, etc. are too small for my eyesight.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Apr 19, 2025
Reviewer name: Charles07041949
2 out of 5 stars
2 out of 5 stars review

My new Samsung tv

[This review was collected as part of a promotion.] As a senior citizen, I’m not very familiar with the features but loading max and paramount plus has been difficult. It seems samsung doesn’t recognize and there’s no icon available. It doesn’t seem to be that hard for you to allow me to download max and paramount plus. I’m disappointed with this lack of support.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Charles07041949, Please know you can download apps like Max and Paramount Plus from your TV's app store. Please make sure your Firmware is up to date so there are no issues accessing this app. Go to Settings> Support> Software Update. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 21, 2025
Reviewer name: Skippy
5 out of 5 stars
5 out of 5 stars review

I'm 81 and would of liked a senior friendly setup.

[This review was collected as part of a promotion.] I'm not use to a 65-inch big flat screen, got confused in setting it up, too many apps too, our adult son set it up for us, and a young friend programed our VCR and DVD to it, and took that annoying womans voice off, after one week we finally got to watch it , although were still confused on what app to use in playing a movie or a VCR tape. I'm not comfortable in saying I like it yet because we miss our Projection TV we had for over 19 years and never had any problems with it. The only thing I could say that both the projection TV and our new flat screen have in common is they both put us to sleep.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Apr 19, 2025
Reviewer name: Bfox67
5 out of 5 stars
5 out of 5 stars review

Brilliant Clarity Meets Value-Packed Performance

[This review was collected as part of a promotion.] The Samsung DU6900 Crystal UHD TV sets an exemplary standard for streaming movies and gaming, and has never ceased to impress me. As for streaming, the 4K resolution is exceptional, giving movies like the latest action-packed blockbuster or classical films a breathtaking view regard. Every single piece of content is full of colors, textures and virtually sharp detail, not forgetting the rich, lifelike colors due to Crystal UHD technology.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960