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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 271-280 of 2,195 reviews
Apr 21, 2025
Reviewer name: TvCruz
4 out of 5 stars
4 out of 5 stars review

It’s a great tv but HDMI

[This review was collected as part of a promotion.] I love the tv the picture is good and sound is great but only 2 HDMI cords that’s not enough Cable box , Game system, Samsung surround sound. I have a QLed 85 inch and that has 4 HDMI so that’s my only issue

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
May 6, 2025
Reviewer name: TDubs
2 out of 5 stars
2 out of 5 stars review

Disappointed

The remote control isn’t working anymore. I have several Samsung TVs and have been super happy. But over the last 4-5 months, the remotes on two TVs are horrible. I’ve tried different remotes and they don’t work well either. Major delay in response we once you press a button. Has to be the TV

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

TDubs, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~ Samsung Pro

May 8, 2025
Reviewer name: CarGal
5 out of 5 stars
5 out of 5 stars review

Clear quality and amazing audio

[This review was collected as part of a promotion.] I usually watch just Hulu, YouTube and Soundcloud when i connect my phone. I use my Samsung sound bar along with it and the quality is none other, at just 30 you can hear it anywhere in my house. Connecting my phone was a breeze too.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jun 10, 2025
Reviewer name: Pigpen
1 out of 5 stars
1 out of 5 stars review

Samsung model UN55DU6900FZA TV No audio out

I purchased a Samsung Model model UN55DU6900FZA Television in late 2024. We have a home full of Samsung products, pretty much they made it we own it. I just went to install a GN Resound TV Streamer (transmits the audio to my hearing aids) to the audio out on the TV purchased late in 2024. I am sure you can imagine how mad I was to find there is NO audio out of any kind on this model. Had I known that, I would NEVER had purchased this TV. I will never purchase another Samsung Product. This should be standard practice and required by the U.S. Government ADA.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Pigpen, Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If we can further help with any other issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

May 5, 2025
Reviewer name: SamsunnTV
5 out of 5 stars
5 out of 5 stars review

Fast easy instillation

[This review was collected as part of a promotion.] This new TV has truly blown me away! From the moment I unboxed it, I could tell that this was a premium product. The sleek design seamlessly integrated into my living room setup, adding a touch of modern elegance. But the real magic happens when you turn it on. The picture quality is simply stunning. Colors are vibrant and accurate, making everything from nature documentaries to animated movies pop with life. The blacks are incredibly deep, providing fantastic contrast and detail in darker scenes – something my old TV really struggled with. I found myself noticing nuances in movies and shows that I had never seen before. Setting up the TV was a breeze. The smart features are intuitive and responsive. Navigating through streaming apps like Netflix, Hulu, and Disney+ is quick and seamless. The included remote is well-designed and comfortable to hold, with dedicated buttons for my favorite services. The sound quality is also surprisingly good for built-in speakers. While a dedicated soundbar would undoubtedly enhance the audio experience further, the TV's speakers provide clear and balanced sound with decent bass. For everyday viewing, they are more than adequate. What impressed me most is the overall value for money. This TV offers premium picture quality and smart features that rival much more expensive models. It truly feels like I've upgraded to a whole new level of home entertainment without breaking the bank.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jul 21, 2025
Reviewer name: QueenB
5 out of 5 stars
5 out of 5 stars review

Great purchase

[This review was collected as part of a promotion.] My samsung tv was an excellent purchase. I dont have a single bad thing to say about the experience as a whole. Great picture excellent audio and amazing choices and capabilities. Definitely recommend this TV for your home.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jun 11, 2025
Reviewer name: Jrod9404
4 out of 5 stars
4 out of 5 stars review

Good features that don't break the bank

[This review was collected as part of a promotion.] The Samsung Crystal UHD TV offers a good balance of features, picture quality, and price. It's a solid choice for those looking for a clear and vibrant 4K viewing experience without spending a premium on higher-end technologies like QLED or OLED. Easy to set up, looks great with sports and TV. Occasionally movies don't look 100%. Very happy overall

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jul 21, 2025
Reviewer name: Katmeister
4 out of 5 stars
4 out of 5 stars review

Nice picture and sound. Could be smarter.

[This review was collected as part of a promotion.] I bought this TV because my vision and hearing is starting to get worse. This TV has quality picture and sound which is very helpful for me. I do find navigation frustrating, with it being my first Samsung TV I expected a smoother experience. This TV has way too much going on in the background. When I turn the TV on I expect to see a simple menu allowing me to choose what app I intended to open when I sat down. This one is pure chaos of noise and choices. When I turn on my PlayStation I expect the TV to recognize the PlayStation has been turned on and respond appropriately. This TV requires you to go to the game mode manually, it doesn't turn on and off with the PlayStation. But when the PlayStation is the last thing I've used when I turn on the TV it automatically goes to game mode and turns on the PS5, so I have to turn off the PlayStation manually and then switch to the home screen and out of game mode just to watch TV. My previously owned Vizio understood when I turned on the TV I meant to watch TV. It understood when I turned on the PlayStation it knew I meant to use the PlayStation and went directly to it. The Samsung remote, in their quest for simplicity, made a remote that is useless. The color dot button is not helpful. It could use a game mode button, menu, etc. The physical user manual and the one on my TV isn't specific to my TV. It's very confusing. It has good wifi connection. Price was good.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
May 20, 2025
Reviewer name: TV hog
4 out of 5 stars
4 out of 5 stars review

Slim profile screen that does not weigh very much.

This is an excellent television considering the very reasonable purchase price. The narrow base with its short angle legs was one of the few that could balance on my fireplace mantel. The main draw back is the tiny remote. Buttons are too few and you have really aim the remote. I often have to press multiple times before the TV responds. The remote functionality is limited overall. The buttons that basically don't do anything are a waste.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
May 5, 2025
Reviewer name: Kameka
5 out of 5 stars
5 out of 5 stars review

Awesome tv

[This review was collected as part of a promotion.] This tv is great. I love the interface and how it looks. It connects seamlessly to all of my apps. The screen is so clear, the people look realistic. Sounds is a little low but over all it's pretty good. We re going the Samsung TV plus option. I'm loving how it connects to my watch and helps with my workouts. My kids especially love The Game app and how it automatically changes the input when they want to play the Switch. Overall this was a successful purchase for my family. Oh bonus the size upgrade is a huge perk too.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960