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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 171-180 of 2,195 reviews
May 5, 2025
Reviewer name: NoIcing
5 out of 5 stars
5 out of 5 stars review

Quality and Value Beyond Expectations.

[This review was collected as part of a promotion.] This is my 2nd Samsung TV as my first (55 inch) was purchased 13 years ago and has been absolutely fantastic and I recently decided to upgrade to a 65 inch tv and I decided to purchase another Samsung TV and the picture on this Samsung 65 Inch TV is incredible and the price was also amazing... I am beyond satisfied with Samsung Televisions.. Best of all is the Quality as the previous 55 Inch Samsung is still going strong and the price on this new 65 inch TV has me head over heels..

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
May 15, 2025
Reviewer name: BWill40
5 out of 5 stars
5 out of 5 stars review

Love this tv

[This review was collected as part of a promotion.] This is by far the best tve that I have had. I've used it for gaming with my PC as well as for my PS5 and it does everything I could hope for. The picture is beautiful and the refresh rate can keep up with even my PC. I would highly recommend this tv to anyone

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jun 5, 2025
Reviewer name: Robert
1 out of 5 stars
1 out of 5 stars review

Disappointed

We've had our Samsung TV three years now. I was excited to try their TV as I've always purchased Sony through the years and only buy Samsung phones. Disappointment with this product is an understatement. Problem one started a while ago where the picture was blurry for about a minute but eventually cleared up. Problem two was that the picture would zoom in without provocation forcing you to shut the TV and restart it. The latest problem was a vertical line of black pixels on the left of the screen. After an exhausting several calls to Samsung help center, I was told there was nothing they could do but would give me an extended warranty on a new set. To spend more money after just three years put a bad taste in my mouth. Maybe I'll just go back to Sony. Still loves your cell phones!

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Robert, You are leaving a review for the 2024 DU6900 Smart TV. From your description, I believe your review was intended for an older Samsung TV. Should you ever need a TV in the future, the DU6900 would be an excellent choice, and we’re always here to answer any questions or concerns you may have. You can reach us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Jul 5, 2025
Reviewer name: Bodie
3 out of 5 stars
3 out of 5 stars review

SOUND SYSTEMS

Since its installation, I have had problems with the sound. It makes a popping noise when CHANGING THE CHANNELS, NOT EVEN USING THE SOUND BUTTON. I have called 3 times to report the problem and each time I was told the same thing. Unplug the TV from the wall, leave off and then restart, that should clear the problem, does not. Last time I had to go through a factory reset, lost all my passwords for features on the TV and had to reset everything. The TV still makes a popping sound when changing the channels. Not only that there is not a feature on the TV to have stereo sound or theatrer sound, very inadequate for the sound system. There are some stations I have to cut the sound up to 47-50 in order to hear it.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Bodie, If you are hearing a loud noise, it could be caused by electrical feedback. I recommend the following: 1. Arranging the cables and making sure the TV has good ventilation will keep it quiet. 2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices. 3. Replace the audio connection cable. Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs. 4. Try connecting a different external device to the same input on the TV. Connect a different device to the same input on the TV using the same connection cables. For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables. If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise. If we can further help with any other issues, we are happy to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Jul 5, 2025
Reviewer name: Debo
1 out of 5 stars
1 out of 5 stars review

Dud

This is the worst tv ever. If you aren't perfectly lined up with the sensor you can't change the channel. The apps lag or won't work at times. The Hulu app always states that it can't be played due an error, but the same app works perfectly fine on all other tv's in the house except this one. My daughter has the exact same model of this tv and hers works just fine which is why I purchased this one.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Debo, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro

Jul 23, 2025
Reviewer name: Robrob25
5 out of 5 stars
5 out of 5 stars review

Exceedingly happy to report.

[This review was collected as part of a promotion.] I am completely satisfied in my purchase of a samsung tv. The picture quality and sound quality are phenomenal. And don't get me started on the ease of use. I am able to navigate and setup my tv with confidence and no time flat. More time for entertainment and relaxing.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jun 20, 2025
Reviewer name: Disappointed
4 out of 5 stars
4 out of 5 stars review

QR code scam

Here is my only disappointment with my new Samsung. During the set up while creating a username and password, there was a QR code displayed on the television screen as part of the process. This was a QR code scam that resulted in being redirected to a third party that then charged my credit card nine times over the next 4 months.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jul 30, 2025
Reviewer name: Jharris74
5 out of 5 stars
5 out of 5 stars review

Perfect for everything

[This review was collected as part of a promotion.] I love this purchase. I'm always hesitant to buy anything that cost me money lol. I use it to stream all of my apps whether it's Amazon, peacock, Max, FanDuel sports network, whatever it is I use it for that. It has a built-in Samsung TV so you get live television stations. It's easy to use the picture is incredibly crystal clear. The sound is good. I just can't say enough about how happy I am with the purchase. Especially because I had to talk myself into doing it. Oh there's also another cool feature You can play your Xbox games right from your Samsung television. It's a septic subscription but it's really cool. You can Bluetooth your speakers you can Bluetooth your gaming controllers and like I said it's easy to use. There's a 75-in that I think I'm going to buy next.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jun 1, 2025
Reviewer name: Biggie
5 out of 5 stars
5 out of 5 stars review

Is the Samsung Crystal UHD TV Worth It in 2025

[This review was collected as part of a promotion.] The Samsung Crystal UHD TV is a solid choice for anyone looking to upgrade to a 4K smart TV without breaking the bank. Designed with a focus on sleek aesthetics and essential features, it delivers good value for its price point—especially for casual viewers and streaming enthusiasts. Pros: 1. Picture Quality: The Crystal UHD panel produces sharp 4K resolution with decent contrast and vibrant colors. Samsung's Crystal Processor 4K does a reliable job upscaling HD content. While it doesn’t match the deep blacks of OLED or Neo QLED models, it’s impressive for its class, especially in bright rooms. 2. Design: This TV features a minimalist, near-bezel-less design that looks sleek and modern. It's thin and mounts flush to the wall, making it a stylish addition to any space. 3. Smart Features: Powered by Tizen OS, the user interface is smooth and intuitive. It supports popular streaming apps like Netflix, Prime Video, Disney+, and more, with quick access and voice assistant integration (Bixby, Alexa, Google Assistant). 4. Gaming Performance: While it lacks HDMI 2.1 and a high refresh rate panel, it still performs reasonably well for casual gaming with low input lag in Game Mode.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Jun 11, 2025
Reviewer name: Loungechair
5 out of 5 stars
5 out of 5 stars review

The selection of features is great

[This review was collected as part of a promotion.] Is Samsung TV has been the best yet? It works seamlessly with other Samsung products in my house. I'm able to connect everything and it works great. The options of adding or subtracting apps were streaming. Servic ISIS seamless. I have no problems and the t v picture and quality is excellent

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960