Customer reviews for Claire Leather Reversible Sectional and Ottoman, Assorted Colors

Customer reviews for Claire Leather Reversible Sectional and Ottoman, Assorted Colors for

Claire Leather Reversible Sectional and Ottoman, Assorted Colors

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3.8 out of 5 stars

stars242 ratings149 reviews

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Showing 121-130 of 149 reviews

Nov 9, 2022

Marta

3 out of 5 stars review

Beautiful!

I ordered this beautiful sectional a couple months ago. It was shipped right away. The delivery company delivered it at MY convenience! The delivery guys not only put it all together, they set it up where I wanted, placed the pillows where they belonged & cleaned up behind themselves. They even took the boxes & packaging with them so I didn't have any cardboard boxes in my trash! I highly recommend this sofa! It's beautiful, comfy, and I can move around the pillows to my liking & mood!

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Feb 11, 2021

Mama Bear

1 out of 5 stars review

So sad!

We were so excited to have our sofa/chaise & ottoman delivered this morning after donating our furniture to a needy family. We were very happy with quality, however found 2 big 4" rips in leather on left side of sofa & 2 forklift tong punctures in box. This is discontinued & we don't want to return, just praying they can either send someone to repair or give us $ to hire someone to repair. I have pictures, but phone wasn't allowing me to send

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reply from Abbyson Living

Hello - We absolutely want to get this taken care of for you - please contact us at samsclub@abbysonliving.com so we can assist.

Jul 28, 2021

Mark

2 out of 5 stars review

Love the sectional...but it's torn in the back.

Sectional arrived with a hole in the box and a tear in top center on the back. Disappointing. I love the firmness and the color is perfect. Took 2 months to finally have it delivered, now I have to spend more time trying to get the sectional replaced.

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reply from Abbyson Living

Hello, sounds like the product got 5 stars! Unfortunately, delivery is separate from the product. If you haven't already gotten assistance from Sams Club, you can reach out to us at samsclub@abbysonliving.com.

Dec 8, 2022

1 out of 5 stars review

not good at all!

The couch cushions are not attached to the couch. Not even the butt cushions. The chaise doesn't attach at all. It is in 4 pieces. The back cushion, butt cushion, the main wooden frame, and the foot frame. All separate. Had the couch for 12 hours and already picking up pieces of the couch and putting back together.

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reply from Abbyson Living

We are sorry to hear that the sectional is not working out! The cushions are removable to reconfigure the sectional to right or left facing. We would suggest rubber leg protectors or a rug to help prevent the separation. We have a dedicated Customer Support Team who will be happy to further assist and address your concerns. You can reach them at samsclub@abbysonliving.com or call 805-465-5500. - The Abbyson Team

Jun 15, 2017

Sean B

1 out of 5 stars review

Don't waste your money

Not real leather 80% polyester 20 % leather fibers. Stitching came unraveled in areas. Did not even look like leather

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reply from Abbyson Living

Hello! Thank you for your interest in Abbyson, Makers of the Living Experience. We apologize for this inconvenient experience. Please reach out to our customer service team at (888) 406-0838 or via email: samsclub@abbysonliving.com and provide your order#. An Abbyson customer service representative will respond to your inquiry immediately. Sincerely, Sabrina

May 1, 2022

Smalltown

1 out of 5 stars review

Comes apart at the seams

I bought this couch not even a year ago, the seams are coming apart where you sit. I have contacted the company with no response.

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reply from Abbyson Living

We are sorry to hear about this happening! We do stand behind our products and want to make this right. You may also reach out Customer Service Team at samsclub@abbysonliving.com or 805-465-5500. - The Abbyson Team

Mar 25, 2019

Maddness

1 out of 5 stars review

JUNK bonded leather

JUNK, cheap poor construction!! Shame on Sam's Club for selling this junk and worse selling it as Leather!! Bonded leather in NOT LEATHER!!!

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Jun 8, 2021

72sevy

5 out of 5 stars review

Better than expected!

This is pretty firm, which I like. Packaged very well and the reversible option is huge. For the money I don't think you can go wrong.

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reply from Abbyson Living

Great to hear, thank you for sharing! So glad you are enjoying it! - The Abbyson Team

Apr 12, 2019

Kirk

5 out of 5 stars review

Verified Purchase

Great couch

Feel great.

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Apr 9, 2021

Consumer

5 out of 5 stars review

Verified Purchase

Good quality

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reply from Abbyson Living

Thank you for sharing! This is a great set and wonderful value, enjoy!