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Customer reviews for Fresh Step, Litter Box Deodorizing Crystals, Fresh Scent, 2 pk., 70 oz. for
Fresh Step, Litter Box Deodorizing Crystals, Fresh Scent, 2 pk., 70 oz.
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3 out of 5 stars
stars
6 ratings5 reviews
  1. 5 stars50% (3)
  2. 4 stars0% (0)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star50% (3)
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Showing 1-5 of 5 reviews
Jan 11, 2026
Reviewer name: EVERETT
5 out of 5 stars
5 out of 5 stars review

Works great!

Smells great,gets rid of stinky cat pee odor. Cats had no problems with being put into litter box.. Great product!!

Helpful?4CUDNU9KJBHE15195501084
Apr 17, 2025
Reviewer name: CollierTwin
5 out of 5 stars
5 out of 5 stars review

Great deal

Smells great, keeps the smell down and a great value.

Helpful?4CUDNU9KJBHE15195501084
Aug 6, 2026
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

Disintegrates and ruins clumping litter

This product is incompatible with clumping litters. The litter loses its ability to clump, requiring a full pan change rather than simple scooping. This product would be fine if you use pine pellets (which also disintegrates) as litter. The scent is very overpowering. Would not buy again.

Helpful?4CUDNU9KJBHE15195501084
reply from Fresh Step

Lisa, thank you for taking the time to share your feedback about our Deodorizing Crystals. We're sorry to hear that you experienced issues with clumping performance after using the product and found the fragrance to be too strong. Please call us at 888-508-4750 so we can help. Looking forward to your call. Jeffery from The Fresh Step Team

Jul 22, 2026
Reviewer name: Shane
1 out of 5 stars
1 out of 5 stars review

Irritated my cat's paws

Smells great, but caused paw irritation. I stopped using it and my cat's paw irritation cleared up. I tried using it again several months later and paw irritation returned. I'm convinced it's from the product.

Helpful?4CUDNU9KJBHE15195501084
reply from Fresh Step

Shane, thank you for bringing this to our attention. We're sorry to hear about your concerns regarding your cat's paws after using our Litter Box Deodorizing Crystals. We understand how important your pet's comfort and well-being are, and we'd like the opportunity to talk with you about your experience and help. Please call us at 888-508-4750. We appreciate your feedback and hope to speak with you soon. Jeffery from The Fresh Step Team

Dec 29, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Caused both cats to vomit

This product made both of my cats vomit all over.

Helpful?4CUDNU9KJBHE15195501084
reply from Fresh Step

We appreciate you bringing this to our attention. This is not the experience we want for you or your cats, and we're sorry this happened with our Deodorizing Crystals. So we may discuss this, please reach out to us at 888-508-4750. We look forward to assisting you. Monique from The Fresh Step Team