This machine is my most favorite by a long shot! I bought a competitor machine prior to this one and it leaked all over the place and clogged up within two weeks. This is VERY well made and satisfies whatever you are craving - a lot or just one cup. I am thrilled with this purchase and will buy one for every family member at birthday time. I LOVE IT!!

[This review was collected as part of a promotion.] I bought this earlier this month and am really loving it!! I’m drinking a cup right now as I’m writing this and was just thinking about how good the coffee tastes and no more problems with my old coffee makers!! I love this!

We were tired of the Keurig machine breaking every two years so we looked for a different brand. Very happy with the Cuisinart. Two separate water tanks and two separate pumps is a huge benefit as the single pump in Keurig was a common problem. Also the two tanks means less refilling. In the Keurig, if you make a pot you have to add water to complete it. Also, with this machine there is no cup selector or sensor to break which is another known issue with the Keurig. Whatever water you put in, brews through. Lastly, the pot warmer has three temp options and stays hot longer. Love this. Oh and the best of all, the carafe doesn’t leak when you pour coffee. ALL the Keurig carafes leak!

Not only is this coffee pot a beautiful kitchen appliance but the taste of the coffee is great. I am impressed with a company who stands behind their product. The first one I bought had a flaw of some kind in the pod side. It was replaced with a new appliance and so far everything is working great.

I would return it if I could! The first one was defective. Once replaced, I’m not impressed as it seems cheap and not Cuisinart quality. The coffee maker brews slow, is loud, and leaks water from the bottom at times. The seal on the carafe isn’t the best and leaks when pouring from the carafe to a coffee mug. Again, if I could change it for another model I would. The last Cuisinart I had was great for 10 years plus

I bought the SS-16 to replace a 5 year old SS-15 model. This unit has improved upon some of the negative features of the older model. Here are the improvements: 1. Older model would splash all over counter when brewing single serve unless you used a tall travel mug. This model has a flip shelf so that you can use shorter mugs without making a mess or having to hold the cup close to the dispenser while brewing. 2. This model has the single serve and regular brew sides reversed. This allows you to pour water into the regular brew side much easier since the larger reservoir opening is on the right side of the machine. On the older model, the larger opening was just to the left of the single serve side(middle of the machine) making it difficult to pour the water in the reservoir. 3. The needle which punctures the k-cup is cone shaped on the newer model with the water opening toward the back of the needle. On the older model, the needle was a small metal cylinder with a hole in the center. The older model would sometimes split the k-cup and cause the grinds to back up in the unit and make a mess. Hopefully, the design of the newer model has fixed that problem. To date, I have not had a k-cup explosion. This remains to be seen. 4. The warmer plate on the old machine started to rust. I believe this was due to the fact that the carafe would get water between the glass and the top plastic band and this water would slowly drip down the side of the carafe and puddle on the warmer plate. Because the warmer plate was constantly wet, I believe this caused the plate to rust. On the SS-16, I don’t have any water getting between the glass carafe and the top plastic band and dripping down the side. I also don’t plan on washing the carafe in the dishwasher as I don’t know if this could be what caused the older one to leak. I’ve used this pot for over a month. Overall, I like the fact that I can brew a regular pot of coffee or make a single cup using one machine. I like the fact that I am not forced to make a specific number of cups of coffee on the regular brew side. Many combo machines retain water in an internal reservoir and force the user to make a specified number of cups. This machine does not retain any water after brewing. On the regular serve side, you brew as much coffee as there is water in the reservoir. On the single serve side, the water reservoir is removable, so it can be emptied when not in use. Most Keurig machines retain water in an internal reservoir which seems like it can be a breeding ground for mold due to the stagnant water in the machine. I like that this machine does not do that. I make a full pot of coffee almost every day, and if not, I’ll have a few k-cups instead. I hope I can get 5 years of daily usage out of this machine.

Love the option of making a full pot of coffee or just a cup using the pod side. Great features such as temperature of the coffee - lo, med, high - option to make a bold pot vs standard, and auto-features such as the clock for setting morning brewing time, how long to leave on before shutting off the heat

the old 12 cup coffee maker died so we decided to replace it with one that could do a single cup as well as a pot, A great drip pot. Handy single cup for anything you want to make with hot water; coffee, tea, hot chocolate, cup o noodles, etc. The footprint on the counter is a little large, but manageable.

Makes a great cup or coffee, but has quality issues. First one lasted about 4 months until is started leaking internally. Replacement was recieved and the pod side didn't work. Another replacement and this one works. We will see how long it lasts. Customer service was fast and friendly, though.

Great coffee maker!!! I like my coffee strong. My wife not so much. I use the single cup side while my wife can make a carafe of her own. Haven’t used the iced coffee feature as we are experiencing extreme cold temperatures. Can’t wait to try it this summer.