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Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for
Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced
4.2 out of 5 stars
stars2,156 ratings1,928 reviews
  1. 5 stars64% (1,389)
  2. 4 stars15% (324)
  3. 3 stars6% (133)
  4. 2 stars4% (76)
  5. 1 star11% (234)

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Showing 811-820 of 1,928 reviews
Dec 26, 2023
Gina in ABQ
5 out of 5 stars review

Verified Purchase

Best coffee machine on the market!

This machine is my most favorite by a long shot! I bought a competitor machine prior to this one and it leaked all over the place and clogged up within two weeks. This is VERY well made and satisfies whatever you are craving - a lot or just one cup. I am thrilled with this purchase and will buy one for every family member at birthday time. I LOVE IT!!

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
May 1, 2025
DebAB
5 out of 5 stars review

Verified Purchase

Love the different features it has!

[This review was collected as part of a promotion.] I bought this earlier this month and am really loving it!! I’m drinking a cup right now as I’m writing this and was just thinking about how good the coffee tastes and no more problems with my old coffee makers!! I love this!

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Jan 19, 2024
Jeff769
5 out of 5 stars review

Verified Purchase

Great product than Keurig

We were tired of the Keurig machine breaking every two years so we looked for a different brand. Very happy with the Cuisinart. Two separate water tanks and two separate pumps is a huge benefit as the single pump in Keurig was a common problem. Also the two tanks means less refilling. In the Keurig, if you make a pot you have to add water to complete it. Also, with this machine there is no cup selector or sensor to break which is another known issue with the Keurig. Whatever water you put in, brews through. Lastly, the pot warmer has three temp options and stays hot longer. Love this. Oh and the best of all, the carafe doesn’t leak when you pour coffee. ALL the Keurig carafes leak!

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Oct 21, 2024
water lady
5 out of 5 stars review

Verified Purchase

Coffee Center

Not only is this coffee pot a beautiful kitchen appliance but the taste of the coffee is great. I am impressed with a company who stands behind their product. The first one I bought had a flaw of some kind in the pod side. It was replaced with a new appliance and so far everything is working great.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Feb 29, 2024
Sumwas
2 out of 5 stars review

Verified Purchase

Not impressed

I would return it if I could! The first one was defective. Once replaced, I’m not impressed as it seems cheap and not Cuisinart quality. The coffee maker brews slow, is loud, and leaks water from the bottom at times. The seal on the carafe isn’t the best and leaks when pouring from the carafe to a coffee mug. Again, if I could change it for another model I would. The last Cuisinart I had was great for 10 years plus

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
reply from Cuisinart

Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Mar 16, 2023
Sharon1021
5 out of 5 stars review

Verified Purchase

SS-16 has improved upon the SS-15

I bought the SS-16 to replace a 5 year old SS-15 model. This unit has improved upon some of the negative features of the older model. Here are the improvements: 1. Older model would splash all over counter when brewing single serve unless you used a tall travel mug. This model has a flip shelf so that you can use shorter mugs without making a mess or having to hold the cup close to the dispenser while brewing. 2. This model has the single serve and regular brew sides reversed. This allows you to pour water into the regular brew side much easier since the larger reservoir opening is on the right side of the machine. On the older model, the larger opening was just to the left of the single serve side(middle of the machine) making it difficult to pour the water in the reservoir. 3. The needle which punctures the k-cup is cone shaped on the newer model with the water opening toward the back of the needle. On the older model, the needle was a small metal cylinder with a hole in the center. The older model would sometimes split the k-cup and cause the grinds to back up in the unit and make a mess. Hopefully, the design of the newer model has fixed that problem. To date, I have not had a k-cup explosion. This remains to be seen. 4. The warmer plate on the old machine started to rust. I believe this was due to the fact that the carafe would get water between the glass and the top plastic band and this water would slowly drip down the side of the carafe and puddle on the warmer plate. Because the warmer plate was constantly wet, I believe this caused the plate to rust. On the SS-16, I don’t have any water getting between the glass carafe and the top plastic band and dripping down the side. I also don’t plan on washing the carafe in the dishwasher as I don’t know if this could be what caused the older one to leak. I’ve used this pot for over a month. Overall, I like the fact that I can brew a regular pot of coffee or make a single cup using one machine. I like the fact that I am not forced to make a specific number of cups of coffee on the regular brew side. Many combo machines retain water in an internal reservoir and force the user to make a specified number of cups. This machine does not retain any water after brewing. On the regular serve side, you brew as much coffee as there is water in the reservoir. On the single serve side, the water reservoir is removable, so it can be emptied when not in use. Most Keurig machines retain water in an internal reservoir which seems like it can be a breeding ground for mold due to the stagnant water in the machine. I like that this machine does not do that. I make a full pot of coffee almost every day, and if not, I’ll have a few k-cups instead. I hope I can get 5 years of daily usage out of this machine.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861
Dec 16, 2024
ChillyB
5 out of 5 stars review

Verified Purchase

Wide variety of options to fit your needs

Love the option of making a full pot of coffee or just a cup using the pod side. Great features such as temperature of the coffee - lo, med, high - option to make a bold pot vs standard, and auto-features such as the clock for setting morning brewing time, how long to leave on before shutting off the heat

Review from cuisinart.com
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Dec 8, 2023
Teacuppot
5 out of 5 stars review

Verified Purchase

Nice appliance

the old 12 cup coffee maker died so we decided to replace it with one that could do a single cup as well as a pot, A great drip pot. Handy single cup for anything you want to make with hot water; coffee, tea, hot chocolate, cup o noodles, etc. The footprint on the counter is a little large, but manageable.

Review from cuisinart.com
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Dec 29, 2023
GGolden
3 out of 5 stars review

Verified Purchase

Good coffee, but quality issues

Makes a great cup or coffee, but has quality issues. First one lasted about 4 months until is started leaking internally. Replacement was recieved and the pod side didn't work. Another replacement and this one works. We will see how long it lasts. Customer service was fast and friendly, though.

Review from cuisinart.com
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Jan 20, 2025
Randall G
5 out of 5 stars review

Verified Purchase

Cuisinart makes the best coffee makers!

Great coffee maker!!! I like my coffee strong. My wife not so much. I use the single cup side while my wife can make a carafe of her own. Haven’t used the iced coffee feature as we are experiencing extreme cold temperatures. Can’t wait to try it this summer.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15187123861