We’re sorry to hear the Coffee Center® 2‑in‑1 Coffeemaker didn’t meet your expectations and appreciate you sharing this feedback. For easier filling, you can use a narrow‑spout pitcher or removing the reservoir (if applicable) rather than moving the unit, and ensuring the desired cup volume is selected beforehand since capacity is adjusted by settings rather than visible fill lines. Thank you for taking the time to share your experience, as your feedback helps us improve convenience, design, and future models.

Thank you for sharing your experience with the Cuisinart® 2‑in‑1 Coffeemaker, 12‑Cup Capacity, Single‑Serve (Hot or Iced), and we sincerely apologize for the ongoing leaking issues you encountered across multiple units. Water leakage can sometimes occur if the reservoir is overfilled, not fully seated, or if internal components are affected, but we understand how frustrating it is when the issue persists despite trying different machines. Our Consumer Assistance Center would appreciate the opportunity to document this and review possible next steps—please contact us at 1‑800‑726‑0190 and reference Ticket #8900582233 so we can assist further. Thank you for your feedback, as it plays an important role in helping us improve future models.

We’re sorry to hear about your experience with the Cuisinart 2‑in‑1 Coffeemaker and that the single-serve side stopped working so quickly. To help, we recommend ensuring the needle fully punctured the K-cup, the needle area is clear of any buildup, and running a cleaning or descaling cycle, as blockages can affect performance. We’d like to further assist and review your options, as this may be covered—please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket number 8900817673. Thank you for your feedback—it helps us improve future models.