In a recent review I read about this product, the same thing is happening and occurring to ours. The pods are exploding or popping and cleanup is a mess. Aesthetically speaking, it's a lovely looking coffee maker, but it's creating havoc and the clean up is a mess. I would not recommend this product.

Single serve side does not give you the amount that you set it for after you go past 8 oz. I have a brand new one,a replacement for one that had the same issue. Right out of the box I did the cleaning before use. I ran it through the setting sizes. 4oz through 8 oz worked perfect. 10oz,got 9oz, 12oz got between 10 and 11 oz. Not happy with your quality. Do better. we want to know more about the are you just waiting

I am on my second machine in two weeks returned the first one because of water leaking from the base and out of where the electrical cord goes, the store replaced it , two days later the same issue, I will be returning it tomorrow and going with another brand

This is our second Cuisinart 2 in 1 coffee maker, the last one in use for 8+ years. The brewed coffee is great tasting and hot from both the pod side and craft side of the coffee maker. I like that this new design has the craft on the right side with a larger fill port making it easier to fill the craft reservoir. A bit disappointed that they didn't redesign the cover to the craft which leaks a bit when pouring coffee into a cup, thus the reason for four stars instead of five. Certainly not a deal breaker and I have highly recommended this Cuisinart to my friends.

I wish I could give this 0 stars. I was so excited to use this, but it failed immediately. I followed the setup instructions very closely. On the very first brew, it made loud noises, steamed like crazy, and shredded the coffee pod—leaving grounds everywhere, including in my cup. Cleanup took over 45 minutes, and even after multiple rinse cycles, grounds kept coming out. Completely unacceptable. I returned it the next day and bought a Ninja Dual, which works flawlessly. Definitely wish I had read the reviews first—this seems to be a common problem. Huge disappointment.

I have always trusted Cusinart coffee makers as being reliable and long lasting, however this maker doesn't meet those standards. We bought one in July of 2025. After three months, the carafe side stopped working. They did replace the unit with the warranty. Now we are on 4 months with the replaced unit, and again the carafe side has stopped working. After reading reviews, this seems to be a common issue.

Our first one of these lasted about a year. Even after regular maintenance and descaling, the clean indicator would come back on after about every other carafe of coffee. Finally, it stopped brewing, so I purchased another since it was on sale. This one has lasted approximately three months, and now the heat plate isn’t working, so the coffee does not stay hot after brewing in the carafe. Furthermore, the design of the coffee pot makes water or coffee spill everywhere and track back down the pot onto the counter when pouring. Giving it to stars only because the programming feature works, but that’s all we haven’t had trouble with.

The coffee maker itself makes great coffee in just a few minutes, but I have not gotten the k-cup side to work but 3 times. I wrote to the company and they gave me some steps to follow, I did and it worked for one cup, but no more. Do not buy if you are looking for one that does single serve as well as a pot.

Disappointed and would not buy again. I had a 10-year-old Cuisinart k-cup machine with a function screen. Loved it and was still working. Pros about this machine, looks good. Cons, k-cup does create a hot coffee (previous machine I could set temperature), small water tank, but most frustrating is no real function screen, and the buttons are not back lit. Very hard to see. Also, the know is strange as lettering is for selections are circular, so you have to spin your head to read while using. Weird. I will purchase another machine at some point. Unrelated to this machine I also have owned a Cuisinart Capuchino machine for many years which I like very much.

It’s just ok. The k-cup insert pops out whenever you remove a pod. The choices of cup size is very limited. Strong brew is only available for the carafe. Overall it does what it says but doesn’t stack up at all compared to the ninja. Compared to that ( very similar price ) it feels like it’s made out of paper. Quality of build is just not there.