Got the SS-16 coffeemaker 2 weeks ago. You lift the lid & condensation drips to the back & not into the reservoir. When brewing water spreads coffee grounds all over. I have to clean the inside after every brew. Should be 195-205 this brews at 180 degrees. Would not recommend.

I would not recommend this product. I first bought it in October of 2024. In June of 2025, it quit working. Would come on but would not brew a pot of coffee. The company replaced it and sent me a new machine in June of 2025. Now in November of 2025, the new machine is doing the exact thing. Will not brew a pot of coffee. Just continues to blink like it’s beginning to brew. Have done every troubleshooting that is recommended.

I bought this coffee maker about 2 weeks ago. I have a regular Cuisinart coffee maker that I have had for over 10 years. I love it but thought I wanted one that would brew a pot of coffee or one K-cup of coffee, plus I liked the idea of having a water reservoir so I could keep water ready for a cup. I don't understand, but when I put water in the K-pod reservoir the water leaks out all over my counter. The first time I thought maybe I didn't get the reservoir on right, so the next time I paid close attention and made sure it was on right and secure. The same thing happened. Water leaked all over the counter. Has anyone else had this happen? It is so frustrating and disappointing that a Cuisinart product would be this defective. I should have gone with the Ninja one I was looking at first.

This 4 day old coffee maker is leaking from the base under the hot plate for the carafe, and exploding K-cups in the single serve side. So I would have to say this machine doesn't work and should not be bought unless you want your kitchen to be a wet mess.

Purchased this morning. Excited to have a duo option. Unboxed it. Washed it all up. Installed the filters. Ran the initial setup on the carafe side. Solid! Ran the initial setup on the Pod side… Nadda! The button doesn’t even work! Doesn’t light up. Zero functionality. Next time plug it in first before you go through all the hassle of getting everything wet thus delaying its immediate return.

This is by far the best coffee maker I have ever used! I was a Keurig customer for years, but decided to upgrade when I saw that these were on sale and had the capacity for both the carafe as well as a single cup and I have to say there are no regrets. I love the auto programmable features and I love that there are different settings for heat and boldness. After using this for 6 months, I think that this has been a great coffee maker and I can't wait to keep using it every day! Highly recommend!!

We have used for about 1 week and not experienced the leaking or other issues noted in other reviews. However, this is my 4th Cuisinart coffee maker and this machine does not make the coffee as bold as my previous models, nor does the coffee temp brew as hot as my others. The coffee temp is set on High and it comes out warm enough to drink but cools off quickly even in a stainless steel cup. I am returning it.

i received this coffee maker on October 3rd, we use it daily. the carafe works fine, the pod side is horrible! it doesn't empty the pods, sometimes they are full after brewing. I have used Cuisinart dual brewers for years, very disappointed in this one!

Purchased a little over three months ago, and now it is leaking internally from the K cup water reservoir feed. This morning, I found that it leaked about 4 ounces of water overnight onto our coffee cart and kitchen floor. Otherwise, it's been a good coffeemaker that serves the single-serve/full pot-o'-mud coffee needs of our household. Going back to Sam's Club to exchange for another one that hopefully does not leak.

My Keurig duo died after a few years and wanted something similar. I love that it comes with a reusable coffee filter basket and resuable k cup pod. Both work great. It took me a bit to figure out how to program it but works perfectly. There are 2 water reservoirs (one for large pot and other for the single cups) the large water reservoir works just like a regular coffee machine and uses the full amount of water you pour in it so you need to fill it up each time but is not really a big deal and allows you to contol the amount of coffee you are making.Hope this lasts longer then my Keurig did.