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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
433 ratings231 reviews
  1. 5 stars69% (298)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)

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Showing 71-80 of 231 reviews
Sep 16, 2023
Mbb
5 out of 5 stars review

Verified Purchase

Great Value

Arrived in a box need a couple people to assist. Once out immediately puffs up to this wonderful product. Very comfortable

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May 23, 2023
benson
5 out of 5 stars review

Verified Purchase

Helps with back ache

So nice to be able to watch TV and not be lying down. Takes the pressure off my back. I can even sleep on my back !

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Jun 12, 2026
Nicole
5 out of 5 stars review

best choice....was looking at Nectar and Dreamcloud mattresses for months and decided to go with this one. Firmness is great for back support and side sleepers. better than my tempurpedic. great buy!

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Apr 7, 2024
MMS
5 out of 5 stars review

Thanks to the bad reviews

We were looking for a plush hybrid mattress and came across this "medium firm" one. I read the reviews that it's actually soft so we decided to try it. My opinion is that this mattress is both. It has a very soft top layer with a very supportive foundation. It's perfect for us, both side and back sleepers. I feel that it's the perfect mattress if you're having trouble with pressure points at your hips and shoulders. I would've never considered this mattress with a medium firm description but thanks to the negative reviews I changed my mind.

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Oct 5, 2024
Joann N
5 out of 5 stars review

Verified Purchase

Great mattress

Joann N

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Dec 6, 2022
mattress
1 out of 5 stars review

Horrible smell never went away.

Purchased this mattress on 11/12 and till this day 12/6 there has been a very strong plastic smell. The scent radiates off this mattress and has filled the entire room with it. I have tried to leave the windows open with fans in the room for 3 days now and no luck. I’ve also tried carpet cleaner powder and no luck. I’ve washed the removable covers twice and this smell does not want to go away. Haven’t been able to sleep on this mattress due to the strong scent it can’t stop to be releasing. Do not recommend.

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reply from Member's Mark

We are sorry about your experience with this mattress. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you. All Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time.

Dec 29, 2025
Court
5 out of 5 stars review

Nice mattress

We ordered 3 of these online, a twin and two twin XL. After reading several reviews that the ‘medium' firmness was too soft, we ordered all 3 in ‘firm'. Our pre-teens are happy and say it's the best sleep they've had. I would call it a medium/firm, so it's not rock hard or anything. It still has give and is comfortable, and while I personally might like it a bit softer, I'm hoping this holds up longer with the firmness. The length and width are correct on the sizes and fully fill the bed frames.

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Jun 22, 2024
Satisfied Sarah
5 out of 5 stars review

Super Surprised!

So, I just bought this mattress for a roommate who is coming to live with me tomorrow for a few months. The mattress arrived 3 days ago, so I had to try it out myself. I'm not going to lie, I was skeptical at first when I went to lay down because it felt soft and I'm a firm bed person! However, when I sat up in it and was propped up by my back rest pillow, I quickly fell into this deep sleep sitting up while I was watching TV. I woke up at 4:00 AM and was extremely surprised to see the lights and TV on. I never fall asleep sitting up. I just felt so comfortable and so tired that I fell asleep where I was. So, after I woke up, I put my back rest pillow on the floor and put my head on the pillow and fell back into this extremely deep comfortable sleep and did not get up once to go to the bathroom! That is very rare for me to do that. The mattress molds to your body, doesn't smother you, is cool and feels soft, yet it's firm! (JUST RIGHT)! It feels so right that I don't want to get out of bed in the mornings. I just want to keep hitting snooze! Hahaha! Most importantly, I am 46 years old and have lower back problems, especially when I get up in the morning. Well, it must have been my old mattress because I easily got up from this new mattress (due to the way they make the outside rim of the mattress) and right onto my feet and had absolutely NO back pain! I felt refreshed and felt like I had a great nights rest. I am truly amazed! I have been sleeping in it for the past 3 nights now and I have to give it up tomorrow night:( I was so bummed about having to give it up, that I had to order a Queen size "Member's Mark Hotel Premier Collection 12" Hybrid Mattress" for my bed! Haha! I am super excited about it and I am super excited for my new roommate to try it out and see what she thinks about the mattress;) It is a great quality mattress and you can't beat the price for that kind of quality! 5 STARS!! Worth every penny!

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Jan 18, 2023
Mike
4 out of 5 stars review

Punches above its class!

You don't know what you don't know. That's the way it is when searching for a new mattress online. But you'll be hard pressed to find a better mattress for the money. This is truly a 4+ especially if you're a side sleeper. I have slept on a Novaform for years which is a 7 firm. My shoulder and hip pressure points are really beginning to bother me. I bought this for my guest room and I have been using it a lot lately. Definitely a better mattress with a 5.5-6 firmness. A hint of "squishy" which might fool you into believing it's a hybrid. A solid buy.

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Jan 30, 2026
Darci
3 out of 5 stars review

This mattress is ok. I've had it for a couple of years now and tend to sleep in the same spot because my child and dog also sleep in my bed a lot. I am noticing that the area I usually sleep in is starting to have a different firmness than other parts of the bed. I was hoping that it would last a lot longer.

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