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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
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4.2 out of 5 stars
stars430 ratings228 reviews
  1. 5 stars69% (296)
  2. 4 stars10% (41)
  3. 3 stars7% (28)
  4. 2 stars4% (19)
  5. 1 star11% (46)

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Showing 161-170 of 228 reviews
Oct 20, 2023
Dreamer
5 out of 5 stars review

Verified Purchase

It’s Perfect!! From our first nights sleep 💤

Love it!

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May 9, 2023
64deanna
2 out of 5 stars review

Too soft

This mattress is described as "medium- firm". It is definitely nowhere near firm and more soft than medium. I chose this mattress specifically because it was described as median firm. I am disappointed in the squishyness of the mattress. If it was easy to return, I would.

Helpful?3RB3SYAQS49L15184806233
reply from Member's Mark

We are sorry the mattress wasn't right for you. All Member’s Mark items carry a 100% member satisfaction guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Apr 13, 2023
Michael
5 out of 5 stars review

Verified Purchase

Great

Good

Helpful?3RB3SYAQS49L15184806233
Jan 3, 2024
MJ
5 out of 5 stars review

Verified Purchase

A must for side sleepers

Super comfortable!

Helpful?3RB3SYAQS49L15184806233
Jun 4, 2025
nana
1 out of 5 stars review

no way

this is so soft you struggle to turn over

Helpful?3RB3SYAQS49L15184806233
reply from Member's Mark Team

We appreciate your honest feedback on our Members Mark Mattress, nana. Our mattresses can take a few days of regular use to "break in" to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

Feb 22, 2024
KT
1 out of 5 stars review

Too soft

This is very soft and not firm at all. You sink in as soon as you lay down. We will be returning. :(

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Jan 17, 2025
MarkA
4 out of 5 stars review

Too soft for our needs.

Tried this for a week and it was just too soft for us. Had to return it. No issues with the quality, just not right for us.

Helpful?3RB3SYAQS49L15184806233
Feb 25, 2024
too
1 out of 5 stars review

Avoid

This mattress is rated as medium firm but it is the softest mattress I have ever tried to sleep on. It is far too soft -- it is like a pillow.

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reply from Member's Mark Team

We are sorry the mattress is too soft for you. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 1, 2023
Ashley
5 out of 5 stars review

Verified Purchase

Soft and Firm

The mattress is deceivingly soft, which i love, but seems to be firm enough underneath the softness for my husband.

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Dec 18, 2022
JD
1 out of 5 stars review

no a good bed

to soft I bought it 6 months ago and I told my self I might get used to but here I am with pain in my back so bad because of this bed

Helpful?3RB3SYAQS49L15184806233
reply from Member's Mark

We are sorry for your experience with the mattress, JD. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.