We thank you for sharing your concern. Cascade Platinum detergents contain the grease-fighting power of Dawn to help dissolve and lift stuck-on food effectively. However, if too many suds or bubbles are causing dishwasher errors, it might be due to using liquid dish detergent on dishes prior to loading, or other factors like spilled rinse aid. To reduce suds, we recommend rinsing dishes thoroughly if they have been washed or soaked with liquid dish soap, wiping up spilled rinse aid, and checking for dispenser issues. If sudsing persists with Cascade Platinum ActionPacs, switching to Cascade Complete ActionPacs or Complete Gel can help as they produce lower suds. Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team. We would love to hear more about your experience and assist you further, so please call us at (800) 765-5516.

Hello Kurt!! Thank you so much for taking the time to express your concern about this situation. We understand how frustrating it can be when a product like our Cascade Platinum Plus action Pacs does not perform as expected or they were busted as well. Please be assured that all our products undergo rigorous quality control processes before leaving our facilities. For that reason we would like to provide you the assistance that you deserve in this case for more direct and personalized assistance with this specific issue, we recommend contacting our Cascade Customer Support at 1-800-765-5516. We will be more than glad to assist you on this matter. Have an amazing day!