[This review was collected as part of a promotion.] I just received this Serta mattress a little over a week ago. In all honesty it’s a lot firmer than I would normally like, just a personal preference. That being said it is also extremely supportive! If you’re anything like me and my spouse we tend to run hot so the cooling effect is everything. It is also a very tall mattress so I would recommend trying a deep pocket sheet.

[This review was collected as part of a promotion.] I was excited to receive a Serta Perfect Sleeper Quilted Hybrid Queen Mattress complimentary from Serta and Influenster in exchange for my honest opinion. The mattress arrived with exceptional "White Glove" service—they quickly set everything up and even removed my old mattress. The mattress is not only incredibly comfortable, but it also has a beautiful design. I was especially happy to find that it's cooling, which is perfect for me since I tend to get warm while sleeping. The added quilting provides extra comfort as well. Although the first night wasn't great, I know it takes time to adjust to a new mattress. After about a week, I fell in love with it! I sleep so much better now, and the mattress really conforms to my body. I've also noticed I'm much less sore in the mornings. Since this mattress is a hybrid, it works perfectly with my adjustable base, shifting positions easily without affecting the structure of the bed. I'm so impressed with this mattress that I plan to purchase one for my other bedrooms. It's definitely worth the price for such a high-quality product!

[This review was collected as part of a promotion.] The mattress is a perfect mix of firm and soft, it’s right in the middle so it provides good support for your back without being too uncomfortable. Overall just a great quality mattress, definitely worth it!

[This review was collected as part of a promotion.] We love the Perfect Sleeper Excelled Plush and our son could not be more thrilled. The mattress came nicely wrapped and has very sturdy handles on the sides for transporting it to any bedroom. The mattress itself is by far the most comfortable mattress in our house now. I have actually noticed our 8 year old sleeping longer than he typically would. I have slept in it twice now and as a stomach sleeper I don’t typically like very soft beds but you can definitely feel the coil part of this hybrid bed gently supporting you. When you combine that with the memory foam, this mattress really does sleep like a dream. If you are a fan of plush but also want the right support so you don’t wake up broken, then this mattress fits the bill. The quality is everything our family has come to expect from Serta mattresses over the years. The seams and stitching are all very well done and will last for years to come. The design on the bed is elegant and beautiful. And the overall thought that went into this mattress to truly make it make a difference in your life is really where it shines. A very high quality mattress that will undoubtedly give our son the best rest he’s ever had!

[This review was collected as part of a promotion.] The mattress isn’t bad overall but I have a couple of negatives that I noticed. For one, there was no way to tell what the particular indicators for each mattress meant (not here or online) so I had to choose blindly. It ended up being too firm for me personally. The delivery got rescheduled 3 times, and pushed back almost a month. I can’t imagine how frustrating that would be if I didn’t already have a mattress. It also is not memory foam, so it was delivered in a huge box (not vacuum sealed as I am used to). I think this would be great for someone who likes a firm mattress because I don’t make a dent in it - it doesn’t make for a super comfortable night of sleep for me.

Very uncomfortable, center sagged after 2 weeks, sides are breaking down.

Don't have any issues with the bed or service. Customers should know this bed is very firm.

Very comfortable mattress for me. Firm but not too firm. No more back ache.

Godby home furnishings in Avon is great to work with. Especially my salesman, Nathan. Five stars.

Nice quality it will take some time to get use to extra firm