Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars
433 ratings231 reviews
  1. 5 stars69% (298)
  2. 4 stars9% (41)
  3. 3 stars6% (28)
  4. 2 stars5% (20)
  5. 1 star11% (46)

Member photos

Sort by |
Showing 41-50 of 231 reviews
Aug 19, 2023
Reviewer name: Nolola
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too soft / squishy

Wanted to like for the price. Mattress was all gel foam and not enough structure for our needs. Returned. Return was easy and Sam's setup pickup at my convenience.

Helpful?3SDSH06NCGFD15182455281
reply from Member's Mark

We're sorry to learn the mattress wasn't right for you, Nolola, and we're glad your return was hassle-free.

Nov 29, 2022
Reviewer name: Rhinosgrl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy with this purchase!

Bought this for our guest room and are pleased with the purchase. Our guests enjoyed the comfort and the shipping was quick-earlier than the proposed date of the order.

Helpful?3SDSH06NCGFD15182455281
May 7, 2023
Reviewer name: Jason H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress

My wife and I love this mattress. It’s super soft and a dream to sleep on. We had it shipped right to us and the packing was solid. This mattress is such a great value. I would recommend it to anyone.

Helpful?3SDSH06NCGFD15182455281
Nov 22, 2022
Reviewer name: Sharon H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality/Comfort

We used our trailer for our own pick up. Box was easy to move into home. Mattress exactly what we wanted & hoped it would be. Used Sam's because of their mattress refund policy (just in case).....NO return from this buyer! Quality & Comfort.

Helpful?3SDSH06NCGFD15182455281
May 18, 2023
Reviewer name: pauly_43
2 out of 5 stars
2 out of 5 stars review

Looked good, but...

This mattress checked all the boxes. It is the first mattress we have bought from Sam's. The quality seems good but we have been sleeping on it now for a few months and it is definitely too soft. NOT the medium-firm it says. I'll be looking to return this one and might need to look at an actual mattress store.

Helpful?3SDSH06NCGFD15182455281
reply from Member's Mark

We are sorry the mattress wasn't right for you, pauly_43. All Member’s Mark items carry a 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

May 25, 2023
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

So great I bought a second one

I bought this for my teen. He LOVES it. He said he is having problems getting out of bed for school in the morning because it is so comfortable. This is definitely not a firm bed. It's like sleeping on a cloud. I bought the 1st one because of the too soft complaints which means it would be perfect for him. My 12 yr old had to have one once he tried his brothers out. Now my teen daughter is begging for one. I might have to get one for myself as well. We have had the 2 mattresses for over 2 weeks. You don't feel any springs and the memory foam forms to your body so perfect. When unboxing it the bed fluffed right up so fast so we didn't have to wait to feel the comfort. Amazing. I am buying more of these

Helpful?3SDSH06NCGFD15182455281
Jun 1, 2023
Reviewer name: GrandadsBigToe
5 out of 5 stars
5 out of 5 stars review

Magical Sleeping Experience Man

Oh My God. Words can’t describe how good of a mattress this is. I bought this for my house at school just looking for a cheap little mattress. I put my bed together. I was tired exhausted from doing all that handy Mandy and I laid my head on my pillow after I sink into that bed I don’t even remember falling asleep. It was a magical experience. Even better than laying on a cloud but we’ll see how long it lasts. I’ll keep you guys posted.

Helpful?3SDSH06NCGFD15182455281
May 13, 2024
Reviewer name: Randall
5 out of 5 stars
5 out of 5 stars review

Side sleepers delight! Read this review.

First, I much mention I spent weeks reading reviews and testing mattresses at well-known mattress firms looking at everything from $500 to $5000 (review is for King size mattress). Cost is not relevant, I'm 60 years old and want a good night's sleep without waking up feeling like I was hit by a car every morning. I was prepared to spill $5000 if necessary. Your body weight and sleep position have everything to do with the correct mattress for you. I am a side sleeper, 5'10" and weigh 185. Wifey is 5'4 weight 130 and also sleeps on her side and back. I am prone to hip bursitis (mainly from side sleeping), low back stiffness and sciatic pain when I lift and carry heavy things or have a strenuous day. I have also had a hip replacement two years ago. We had a 14" memory foam mattress with about 6" of varying layers of memory foam top on top of 8" dense foam. I began waking up every day feeling sore back, hips, shoulder, legs and feet so we decided it may be time for a mattress change rather than give into the fact that I'm old and this was normal. Everything I researched says my body size/weight needed inner spring support (hybrid mattress) with plush top. Thanks to the person who left a review thanking all the people who said this mattress is too soft. IT IS JUST RIGHT FOR A SIDE SLEEPER MY SIZE. I feel it is on the softer (plush) side and wife feels this way too. So far, the mattress has changed my life. I sleep all night in the same position and wake up without the aches and pains given by my old mattress. I used to wake and toss sides every couple of hours because of shoulder or hip pressure pain or numbness. I can now sleep on my hip replacement side for hours. The mattress also is very stable and does not wake the wife when I sometimes get up several times a night to use the bathroom. I use an adjustable bed frame and this 12" hybrid mattress conforms a lot better to the adjustable bed frame over the old foam-based mattress. BTW, I highly recommend an adjustable bed or anyone. Adjustable bed frames make reading, watching TV or just resting the bones a pleasure. We always sleep with our heads elevated slightly. I could not go back to flat mattress and dread sleeping in hotels for that reason alone. Check out Amazon, they are cheaper than you think. This mattress may not be good for people 200+lbs. But I do know this mattress is RIGHT for me NOW and hope it lasts 5 years. It is worth every penny and no need to spend $4500. I'll buy a new one every year if needed. Also, my smell senses are very keen and I have no idea how people think this mattress smells. If I had to guess, these reviews are fake from much higher priced mattress manufacturers. This review is real, I'm real and my wife approves of every word. King size mattress was purchased from Sam's on DeZavala in San Antonio, Texas. The box is heavy, get a friend to help.

Helpful?3SDSH06NCGFD15182455281
Oct 15, 2023
Reviewer name: LR
1 out of 5 stars
1 out of 5 stars review

Way too soft!

This mattress is not medium firm! It is way too soft. Caused the worst lower back pain that almost had me crippled. This thing went back to the store. Return process was a nightmare because it was a huge king size. They couldn't get it through the door! Had to open the side panels of the door. So embarrassing!! Do not buy this in the store because if you want to return it then it is up to you to get it back to the store. I brought it home in a box in my small SUV. I had to borrow a truck to return it. Ugh

Helpful?3SDSH06NCGFD15182455281
reply from Member's Mark Team

We appreciate your honest feedback on our mattress and are sorry you had difficulties returning the product, LR.

Jan 14, 2023
Reviewer name: AR
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not a firm mattress!

This mattress seems to be well made and is affordable. Our complaint is that they claim it is a medium firm mattress, and it absolutely is not! The first four inches of the thing are different types of foam, all on top of coils. You never actually feel the firmness of the coils. We are returning ours this week.

Helpful?3SDSH06NCGFD15182455281
reply from Member's Mark

We are sorry the firmness of this mattress did not meet your expectations, AR. We appreciate you using the Member's Mark 100% Satisfaction Guarantee and returning this item. Please contact Member Support at (888) 301-0332 if you need any asssistance.