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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars430 ratings228 reviews
  1. 5 stars69% (296)
  2. 4 stars10% (41)
  3. 3 stars7% (28)
  4. 2 stars4% (19)
  5. 1 star11% (46)

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Showing 111-120 of 228 reviews
Jan 22, 2024
Jaci L
5 out of 5 stars review

Verified Purchase

Great mattress!

We love this mattress! I was nervous about a 12” mattress in a box. We did let it expand for 2 days, no issues.

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May 3, 2024
Rhonda
1 out of 5 stars review

Verified Purchase

Member's Mark Hotel Mattress King size

Mattress is like sleeping on a bed of marshmallows. You can feel the springs. Was expecting some firmness. Not comfortable at all.

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reply from Member's Mark Team

We're sorry to learn the mattress is too soft for you, Rhonda. Luckily, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.

Jan 22, 2024
Mark R
5 out of 5 stars review

Verified Purchase

COMFY!

Very comfortable. Flexes perfectly on my adjustable bed base. I use to use a 3 inch foam pad on my Stearns and Foster...don't need it on this one

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Sep 1, 2023
Sarah
5 out of 5 stars review

Verified Purchase

Good mattress and easy delivery

The mattress puffed up immediately and didn’t have any bad smell. It is very comfortable and but not too soft

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Sep 22, 2024
Slav
1 out of 5 stars review

Never again

Gave it a little over a year. At first it was great. Slept like a baby. After 6 months back problems started. Now if I don't sleep with pillows under my body for stability, I sink and wake up stiff with severe problems moving. Never again.

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reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress, Slav. We'd like to assist you further, please contact us at (888) 301-0332.

Aug 23, 2023
Surfff
3 out of 5 stars review

Great buy and very comfortable

After doing the free trial period on both an Avocado and DreamCloud mattress, we decided to try this....we finally found the right mattress for us, and ended up saving over one thousand dollars!

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Mar 24, 2024
Newt101
1 out of 5 stars review

Very soft, not medium firm

We bought this in the store without reading reviews beforehand. We will be echoing the other one star reviews by saying that the box says medium/firm but is in fact the thinnest and most ultra soft mattress.

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reply from Member's Mark Team

We are sorry you had issues with mattress. Please contact Member Support at (888) 301-0332 and we will do our best to assist you with this matter.

May 6, 2024
Paula
3 out of 5 stars review

Terrible Mattress

Terrible mattress! Do not buy! Is not firm. We've used it for 8 months & it's starting to squish out like a pancake. It has a chemical odor that has never gone away. I can sometimes feel little stabs like fiberglass. It's awful!

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reply from Member's Mark Team

We are sorry to hear you are having issues with the mattress, Paula. This mattress does not contain any fiberglass in the cover or the foam. Please contact Member Support at (888) 301-0332 and we will do our best to assist you with this matter.

Nov 23, 2024
Mary
5 out of 5 stars review

Wonderful medium mattress

I just replaced my 25 year old mattress with this hotel premium hybrid. I'm used to pillow top, and was concerned since I was ordering this without seeing it, but I am extremely pleased

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Jun 29, 2024
Jen
3 out of 5 stars review

Too Soft Not Medium Firm At All!

Wish I could get my money back! Slept one night and my back hurt so bad! Husband sleeps on couch because it hurts him so bad. We are not big people either! Needs to be marked Soft !

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