The mattress puffed up immediately and didn’t have any bad smell. It is very comfortable and but not too soft

Very comfortable. Flexes perfectly on my adjustable bed base. I use to use a 3 inch foam pad on my Stearns and Foster...don't need it on this one

Had this for a month. It is great. Sleep great, not too hard or too soft and helps with pressure points.

We love this mattress! I was nervous about a 12” mattress in a box. We did let it expand for 2 days, no issues.

Wish I could get my money back! Slept one night and my back hurt so bad! Husband sleeps on couch because it hurts him so bad. We are not big people either! Needs to be marked Soft !

I purchased this mattress for myself in a king size. Best quality, super plush and has satyed in form. Decided to upgrade my childrens mattress, and it is so hard. No memory foam plush feel.

We bought this in the store without reading reviews beforehand. We will be echoing the other one star reviews by saying that the box says medium/firm but is in fact the thinnest and most ultra soft mattress.

Gave it a little over a year. At first it was great. Slept like a baby. After 6 months back problems started. Now if I don't sleep with pillows under my body for stability, I sink and wake up stiff with severe problems moving. Never again.

This is the worst matress I have ever tried to sleep on I wake up thru the night hurting and trying to reposission to not hurt. Should be listed as very soft not medium firm. Trying to find a new matress.

I just replaced my 25 year old mattress with this hotel premium hybrid. I'm used to pillow top, and was concerned since I was ordering this without seeing it, but I am extremely pleased