Like all the previous reviews. I used to use these all the time and they were great. The batch I got today (all 3 packages) are trash. Took 4 to *almost* clean half the bowl. I now have 4 useless wands. Don't bother with a number to call, please just fix the product, it's totally useless.

I have been using this product since it's been on the market, but it sure has changed over the past year. The pads separate very easily from the plastic disk they are supposedly attached to, and then you have to fish through the toilet to retrieve it so it doesn't get flushed by accident! Sometimes I cannot use the pad even before I attach it to the wand, because it's already separating! I have wasted so much money over the past year buying new ones, "just in case the ones I had were duds". Well, at this point, I'm ready to go back to using a good old fashioned toilet brush and cleaner. Please go back to the drawing board & redesign the pads or make them they way you originally did. What a waste of money!

[This review was collected as part of a promotion.] I bought 1/2 dozen boxes of these and every one of them come apart and separate while using and falls into tank. Needless to say I am extremely disappointed especially because they r hard to find and expensive. I am considering switching to Dow who put out a similar product

[This review was collected as part of a promotion.] Was hesitant to purchase based on some negative reviews. I had no problems putting the cleaning head on the wand, also no problem with the head staying on during cleaning. Was able to reach deep down into the bowl where my other brush couldn't reach, as well as under the rim. I do agree , however, with the environmental impact of these...but hopefully I won't need to clean it as often now. Also like the slim design of the wand and caddy.

When i opened the refill pack for these yesterday I couldn't believe it. The pads are now half the size they used to be. You have to use two just to clean 1 toilet. I will be going back to using a brush and comet to clean my toilets. Did you think no one would notice?

After using the first pack, I went back to the store and bought the scented ones. The bext time I used it, the brush button was loose. It made me change my opinion about buying another one if it is only made to last a couple of monthes. Great concept though.

Just got the starter kit recently and have used it 3 times, so far. The concept is great: not having a dirty brush in the house, to clean the toilet. But in practice, the scrubbing attachment seems too flimsy. It get long and stringy within a couple minutes, making me fear I'll be fishing it out of the toilet by the time I'm done using it. And I would like to know: who cleans their toilet just above the water line? That's what the instructions above indicate, in directions about using this item. I scrub everywhere in the bowl, above and below the water line and even the drainage hole. Which is hard to do when the little scrubby head is trying to fall apart....

I started using ToiletWand about 3 years ago due to the fact I could no longer find the ScotchBright sponge type any more. While they did OK I guess, it always seemed they might come off. But the last few months purchasing them, I have seen that the material is less dense which makes the cleaning disc floppy and not hold it's shape. I am disappointed that you seem to have made a less durable product perhaps to reduce cost. Please continue to give a good product.

I have used the Clorox Toilet Wand cleaning kit since its introduction. The current design in the disposable sponge is very flimsy and it separates and has drop off in the toilet. The initial design was thicker, firmer and did not fall apart. I use to recommend this product; I cannot do that now. Cheaper is not better.

I have used these toilet wands for about 2 years now. These have always been great, and effective. The most recent box I purchased .... The scrubber falls apart before I can even get the complete toilet bowl clean. I don't know what changed, but I no longer am happy with this product.