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Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for
Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced
4.1 out of 5 stars
stars
2,413 ratings2,148 reviews
  1. 5 stars64% (1,533)
  2. 4 stars15% (355)
  3. 3 stars6% (151)
  4. 2 stars4% (96)
  5. 1 star12% (278)

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Showing 931-940 of 2,148 reviews
Nov 30, 2025
Reviewer name: MReit02
2 out of 5 stars
2 out of 5 stars review

faulty design

Got the SS-16 coffeemaker 2 weeks ago. You lift the lid & condensation drips to the back & not into the reservoir. When brewing water spreads coffee grounds all over. I have to clean the inside after every brew. Should be 195-205 this brews at 180 degrees. Would not recommend.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
reply from Cuisinart

Thank you for taking the time to share your experience with the SS-16. We’re sorry to hear about the unit not meeting your expectations. This isn’t the experience we want for you, and we appreciate you bringing these details to our attention. If you’d like us to take a closer look at your unit or review options under your warranty, please feel free to contact us at 1-800-726-0190 and reference ticket 8900442417 so we can assist you further.

Dec 26, 2025
Reviewer name: J Sarge
1 out of 5 stars
1 out of 5 stars review

design flaw or malfunction causes a big mess

Cuisinart 2 in 1 Coffee pot The good - The warmer for the pot works fine The bad - Both sides, the pods and the pot side are very slow compared to competitors machines. The pod side doesn't hold much water, competitors hold more. The pod side doesn't make coffee as hot as competitors, I have to microwave every cup. The worst part- Approx. twice a week, the pods wont drain fast enough. This blows the seal and top off the pods and causes a coffee ground filled waterfall down the front of the machine, a giant mess! I have had a little success with inserting the pod, then removing it and turning it to reload, putting multiple holes in the bottom of the pod. This helps a little. Obviously, something isn't right with the needle at the bottom of the pod holder. I see no damage, this may be the design. I cannot recommend this machine unless maybe you get it on clearance or if you have lots of time on your hands and only use the pot side.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
reply from Cuisinart

We’re sorry to hear about this experience and understand how frustrating a messy brew can be. Pod drainage issues can sometimes occur if the puncture needles or pod holder need cleaning, or if mineral buildup is present, so we recommend carefully cleaning the needle area and performing a descaling cycle to help improve flow. We appreciate you sharing your feedback, and our Customer Care team is available at 1-800-726-0190 if you’d like additional assistance.

Dec 2, 2025
Reviewer name: TANYA
1 out of 5 stars
1 out of 5 stars review

Defective right out of the box!

I was so excited about this coffee maker. It's my favorite brand, too. Right out of the box, it was defective. The coffee maker, doesn't brew all the way, and water just sits in the coffee basket inside. Also, the single cup side, doesn't work at all. I went to start a return, and it tells me it's not eligible. I bought it less than 3 weeks ago. When I started a chat, I was told to TRY and return it. I have the receipt, it's been less than 30 days, and it never worked. You're giving me my money back. I just read other reviews, and I'm not the only one with this problem. It looks like you have created a bad product, and you should take it off the market. I hope that others will see my review before they buy it and not make the same mistake I made.

Helpful?2NX6HZK9LTDL15176572413
reply from Product Expert

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want you to know that we genuinely value your review. Your input is incredibly important to us, and we take all customer feedback seriously as we work to improve our products and overall experience. Please know that your comments will be shared with our team and used to help guide future product development. We appreciate you giving us the opportunity to do better.

Jan 15, 2026
Reviewer name: Upset
1 out of 5 stars
1 out of 5 stars review

Warranty problems

I bought my coffee maker at Sam's Club and I I have been trying to register the Cuisinart coffee maker for two days when I do it gives me different model number options, but none of them are acceptable to the registration process so I assume I do not have a warranty with it other than that, it seems to be a nice coffee make. Does Sam's Club have a different model %23

Helpful?2NX6HZK9LTDL15176572413
reply from Product Expert

Thank you for your feedback and for choosing this coffee maker from Sam’s Club. We are sorry to hear you’ve had trouble with the registration process, and we understand how confusing that can be. Even if registration is not completed, this unit is still covered under Cuisinart’s 3-year limited warranty from the date of purchase with a valid receipt. Our Consumer Assistance team can help clarify model numbers and get your product registered or address any questions you have at 1-800-726-0190.

Jun 1, 2023
Reviewer name: Mairzeedotes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great machine!

We love the versatility of this coffee maker… especially being able to use regular coffee in the special pod. We ordered two extra pods with stainless steel liners to be able to use our own coffee and make one cup at a time. It works perfectly! I still buy the pods of decaf. *One word of caution: You still have to use you still have to push down the store-style pods to perforate the bottom of the pod and it works just fine.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
Apr 27, 2025
Reviewer name: Susan in Michigan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what I was looking for..

[This review was collected as part of a promotion.] Great coffee maker! Easy to use and my coffee tastes great. It brews just a little slower but that's why the coffee tastes better. It fits under my kitchen cupboards perfectly, slides easily on the counter top, and isn't overly wide.

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
Nov 5, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cuisinart 2 in 1 coffee pot.

This an awesome coffee pot, easy to use 1 or 12 cups of coffee, and ice drinks couldn't ask for a better coffee pot. And makes it fast way better than the 1 we had Mr coffee junk so slow and you don't have to buy a separate machine like a Keurig this does just the same. Five star ⭐⭐⭐⭐⭐

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413
May 31, 2025
Reviewer name: CSewell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great choice and great coffee!

I really do like my Cuisinart coffee maker. I bought this brand several years back and it has proven tobe very reliable product. It was time to update and replace. I definitely wanted to stay with the Cuisinart brand. Sam's had this in store for purchase. Great choice and great coffee. Will purchase again.

Helpful?2NX6HZK9LTDL15176572413
Oct 12, 2023
Reviewer name: J Lenard
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Exploding K-Cups

I love the styling and user friendliness of this coffee system. However, the K-Cup side keeps exploding my coffee pods which makes a huge mess and is quite annoying. I’ve tried all the suggestions to prevent this from happening. I find using the reusable K-Cup and filling it with my own ground coffee is just easier than dealing with the mess of an exploded pod.

Review from cuisinart.com
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May 28, 2025
Reviewer name: Justjo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Makes a Delicious Pot or Cup

[This review was collected as part of a promotion.] This is a very nice machine. Does not take up too much room and makes great coffee However, the tank to fill the Pot Brew side is very awkward to fill. There is always spillage. It would have been perfect for me if it had a removable water tank for both sides. For this reason I may return it

Review from cuisinart.com
Helpful?2NX6HZK9LTDL15176572413