[This review was collected as part of a promotion.] We bought this because our last one died on us. This one is nice, but we have a few items we think could be improved. The water fill is in the back left corner and hard to reach for my wife who is 5’ 6” tall. She an average height female, but on our counter it is hard to reach the water storage area for single cup coffee. We also find it annoying that in order to fill my travel mug, I have to do two brews, one for 8 ounces and one for 6 ounces to fill my travel mug. The give you like 4 different fill sizes but 14 ounces isn’t one of them. Another nuisance is to fill my 14 ounce travel mug, I have to remove the two piece bottom cup stand in order to slide my travel mug under the k-cup dispenser, which is annoying. The little fold down shelf for a normal cup is great. We like the carafe brewing features that this coffee maker offers. We also like the looks of this machine. We do. Like it, just need to get used to dealing with some work-arounds.

The machine itself works well, biggest limitation is size of the water tank for single serve coffee. We only get two 10oz cups before we have to refill the tank. Wish there was only one water tank for both single serve and carafe, and would have chose differently if I had realized how often I would have to refill water.

I really love my new coffee center 2-in-1, however, I have to take the water reservoir out of the center after brewing a cup or water runs all over the counter. It is very disappointing to have the reservoir sitting separately on the counter. I’m not sure how to fix this problem as I’ve already returned one for the same issue.

I was so excited to receive this coffee maker, I had been looking for awhile for a stylish 2 in 1 coffee maker. The first one came and we started using it right away, loved it! Pot of coffee brewed so fast and was hot! The disappointment came when I had company and they wanted tea. I went to make them a cup on the pod side and it didn't work. No lights lit up, I tried all the troubleshooting tips and yet nothing. So I returned it. They would not send a replacement until they received the returned one so I went a week with no coffee maker. Second one came and I immediately did a test run only to find the pod side did not work just like the last one. I couldnt believe it, being the name Cuisinart always stood for quality. I chose not to get another replacement, obviously there is a problem with this model and it's too expensive to risk having another work for a month then break as William and Sonoma only gives you 30 days on returns. Its been over a month since i ordered the 1st one, still no coffee maker or refund yet.

I had big expectations with this Cuisinart product, based upon the name, reputation, and my wife's past experience with them. I was quite disappointed when the first one I received wouldn't work like it was supposed to, and I had to return it. I reordered the same exact unit, as it was (providing it worked) exactly what I wanted. It is a very sharp looking and well-made machine. I allowed for a bad one and, this time, wasn't disappointed again. My new unit works extremely well, as designed. I now have a fresh brewed pot of coffee waiting when I get up in the morning. In the meantime, should I want a hot cup, the single serving side is at my disposal. Hot or iced coffee, anytime, wonderful!

We received this as a warranty replacement when our model SS-15 began leaking water. Since then, everything has worked perfectly. We had to adjust the # of scoops to get our preferred strength but that was it! Just wish that the carafe reservoir was easier to fill without needing a small funnel.

I love the concept of a 12 cup pot and individual cups also! I use my coffee maker every AM I am at home. Even have an old Cuisinart in the attic for the times my current pot decides to stop working. Went through a time where every pot I purchased, returned and got a replacement had problems with the on off button. I notice with this SS series the button is more substantial! Fingers crossed that this is the key.

This is not my first purchase of this perfect Parker! We have one in our Florida townhouse, and one in our summer house. I have purchased one for my daughter. I have been buying them since they debuted quite a few years ago. This one is an upgraded style, and I love it!

Love the functionality and getting a hot cup of coffee what I don’t like is how noisy it is. My other model was much quieter. Sounds like a spaceship going up when u use the one cup function. I ll deal with the noise because I love a hot cup of coffee

I’ve had two of these coffee makers quit working while brewing. They were both under warranty and I did receive replacements in a timely manner but it had to be the same one. Why would I want the same one when two had already quit working? I would not buy another Cuisinart Coffee Maker.